Salesforce Developer Team Member

Anil Kumar Palakonda Phone: +1-945-***-****

Location : Irving, Texas Email: ad5dvl@r.postjobfree.com

Links

https://www.linkedin.com/in/anil-kumar-palakonda-47611b49/ https://www.salesforce.com/trailblazer/anilpalakonda

Professional Summary

Certified Salesforce Developer with 10+ years of experience focused on designing, developing, and delivering customer solutions. Ability to work effectively as a team member as well as an individual contributor. Ability to adapt quickly to challenges and changing environments.

A highly accomplished Salesforce developer and Administrator with extensive experience designing, developing, and implementing Salesforce solutions.

Expertise in different Salesforce modules - Sales, Service, and Experience Clouds.

Expertise configuring features using declarative configuration tools such as process builder, Flows, workflows, and approval processes.

Experience in backend SFDC Development using Apex Triggers, Apex classes, Asynchronous Apex, and Web Services.

Experience in frontend SDFC Development using Lightning Web Components (LWC), Aura components and Visualforce Pages.

Experience integrating Salesforce CRM with other third-party applications using REST APIs.

Experience building and configuring Experience Cloud Sites from scratch using reusable UI custom components.

Experience in complete security model by using profiles, permission sets, organization wide settings, roles, owner-based sharing rules, criteria-based sharing rules, manual sharing, account teams, and opportunity teams.

Good understanding with Client/Server architecture, Object-Oriented design techniques and web application design under Model View Controller (MVC).

Experience in data migration using Apex Data Loader, Workbench, and Dataloader.io.

Expertise in using and extending 3rd party AppExchange products functionality.

Experience in the complete life cycle of project development (SDLC), including Analysis, Design, Development, Testing, Deployment, and Maintenance.

Experience using deployment tools like Gear Set, Copado, Change Sets, Ant migration tools.

Experience in using JIRA and Azure Dev Ops.

Experience in Salesforce administration, including user management, security settings, data management.

Worked on App exchanges managed packages conga and Any point API community manager.

Possess good communication, interpersonal and analytical skills.

Highly intuitive, hardworking, quick learner, and easily adaptable to challenging environments.

Certifications

Salesforce Certified Administrator.

Salesforce Certified Platform Developer I.

Education

Master of Computer Application (MCA), Osmania University, Hyderabad, INDIA.

Salesforce Technologies

Apex, Lightning Web Components (LWC), Aura Components, Community Pages, Visualforce Pages, Triggers, SOQL, Flows, Process Builders, Workflows, Approval Process, Formulas, Validation Rules, Email Templates, Roles & Profiles, VS Code, Force.com IDE, Eclipse and Apex Data Loader

Salesforce Tools & Integration

Visual Studio Code, Force.com Eclipse IDE Plug-in, Conga Composer, Any Point API Community Manager, Data Loader, Dataloader.io, Copado, Gear Set, Force.com Platform (Sandbox and Production)

Languages

Apex, JavaScript, Core Java, SQL, HTML

Work History

Senior Salesforce Developer 11/2020 to Present

Vendor: Infosys

Client: RIDOH

Description: RIDOH COVID System is a Cloud based CRM application which is designed to deal with COVID-19 Pandemic in a structured manner. The key features involved providing facility for citizens to schedule an appointment, capture the results in Salesforce, Contact Trace and Quarantine support, Vaccine management, Symptoms monitoring, track results via test results portal. The system is designed leveraging the health cloud platform, service cloud and other salesforce features.

Responsibilities:

Worked on creating Community pages and incorporating flows on community page.

Worked Lightning Web Components and Screen Flows for communities.

Worked on User registration screen to create community user.

Implemented reCAPTCHA on Community Home page registration screen.

Responsible for solving production issues.

Developed Custom screens using Lightning web components.

Developed custom UI using HTML, CSS and JavaScript.

Responsible for reviewing code and design of team members’ tickets.

Implement custom functionality using Apex Triggers, Apex Classes and Asynchronous apex.

Responsible for preparing technical documentation within developed or enhanced applications from a software development perspective.

Leverage Salesforce coding best practices to stay within the Governor Limits for data manipulation needs of the application.

Design solutions approaches for business requirements and select the best available approach.

Code review, testing support, defect fixing and deployments.

Senior Salesforce Developer 07/2018 to 11/2020

Vendor: Capgemini

Client: Bayer

Description: Customer Relationship Management (CRM) software used by Bayer to manage customer records. The portal is built on Salesforce Communities to easily display product-related customer records, and to utilize internal publishing tools for seamless content delivery.

Responsibilities:

Worked MS Azure Single Sign-on setup for Community internal user login.

Created Lightning Components for communities.

Created lightning component to display list of locations on profile page.

Setup the security for the community pages based on the login user types.

Involved in post deployment activities as well as pre-deployment activities.

Fixed complex issues on user creation form.

Developed custom UI using HTML, CSS and Java script.

Built Reusable UI/UX component using lightning web components framework.

Interacted with various business stake holders to gather the requirements and documented the requirements.

Used Jira for project management.

SFDC Developer 10/2017 to 06/2018

Vendor: Happiest Minds

Client: DLL NEWCO

Description: Implemented Clouding Lending Manage AppExchange applications CL Originate and CL Lease applications. CL Originate is loan Originate end to end application it captures all the loan information and evaluates borrower applicable for loan or not.

Responsibilities:

Worked on Conga Composer to generate Credit Approval and Lease agreement documents.

Worked on Batch apex class to consolidate Bills and charges.

Worked on Invoice document generation.

Customization of the Organization Profile, creation of custom objects, custom fields, formula fields as per the Requirements.

Created email templates using Visualforce for the clients and customers.

Worked on Large data load activities using Data loader and workbench.

Interacted with various business stake holders to gather the requirements and documented the requirements.

SFDC Developer 10/2015 to 09/2017

Vendor: Happiest Minds

Client: Cadence

Description: The project involved moving over business processes built in the legacy .NET system into Salesforce. The business processes built were related to the learning management system, enabling Cadence agents to support internal users and customers. Additionally, custom login and registration functionalities had been built using force.com sites and VisualForce pages to help ease access for logging into various systems with single sign-on.

Responsibilities:

Involved in designing, development and testing of the given requirement using Visual Force Pages, Apex Classes, Apex Triggers as per the requirement.

Developed Visualforce pages and Visualforce components for custom UI/UX.

Worked on force.com sites

Worked on implementing Rest API to get and push user details to external system OKTA

Configured Web to Case, Email to Case, and Live Chat to create the case from different sources.

Configured Omni Channel, Assignment rules, Entitlements, Milestones, Escalation rules, and Knowledge articles as part of Case management.

Worked on community sharing sets to share data to community users.

Managed security using Roles, Profiles, and access rights for users.

Implemented Batch Processing and Scheduling to generate the reports.

Worked on Large data load activities using Data loader and workbench.

Created Assignment Rules, escalations for assigning the records to users with their respective territories.

L2 Support Engineer 01/2010 to 04/2015

Vendor: Altisource

Client: Altisource

Description: Real Resolution technology platform which provides servicers with an automated loss mitigation and home retention solution for delinquent or defaulted loans. It enables servicers to minimize losses and improve portfolio performance through enhanced loan resolution and cure rates while decreasing costly foreclosures.

Responsibilities:

Involved in handling support team calls.

Created workflows for the support team to complete the sale date.

Involved in on boarding of the FC loans.

Involved in client calls on weekly status reports.

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