Human Resources Employee Relations

Nikita Thakore Vernon Hills, IL 224-***-**** ad5duw@r.postjobfree.com

Human Resources professional with experience spanning consultancy, telecom, and pharmaceutical sectors with expertise in recruitment, onboarding, and employee relations. Skilled in building relationships with management, identifying needs, and working collaboratively to implement streamlined processes, manage conflict and implement HR best practices. Track record in delivering effective and compliant recruitment and HR aligned to business needs.

Languages Spoken- English, Hindi and Gujarati.

AREAS OF EXPERTISE

Human Resources

Recruitment & Staffing

HR Administration

Project Management

Onboarding & Orientation

Training & Development

Diversity & Inclusion

Data Analysis & Reporting

Stakeholder Management

Audit & Compliance

Organization & Planning

Change Management

HR QUALIFICATIONS

MA Degree in Human Resource Management DePaul University 2020

HR PROFESSIONAL EXPERIENCE

HR Generalist Culligan International Rosemont, IL

July 2023- Sept 2023

Recruiting and onboarding. Every company needs someone to recruit and onboard new candidates.

Employee administration & support.

Benefits administration.

Employee relations.

Ensured timely completion of I-9 forms for new hires, transfers, and rehires, minimizing risk and maintaining legal compliance.

Performance management.

Compliance.

Training & development.

HR Specialist Kelly Services Schaumburg, IL Sep 2022 – Mar 2023

Recruitment and onboarding HR specialist working as key advisor for clients Motorola and AbbVie Pharmaceuticals.

Managed candidate process from recruitment to onboarding for diverse job roles at all business levels.

Oversight of seamless recruitment, pre-onboarding, onboarding, and induction processes for new hires.

Identified best sourcing strategies for positions and attracted candidates through marketing initiatives.

Guided hiring managers on job description design, salaries, comps & bens, and interview preparation.

Monitored job posting progress, identified and rectified delays to meet agreed recruitment timelines.

Supplier management support, conflict resolutions, and managed employer and employee relations.

Diligently oversaw the prompt and accurate completion of I-9 forms for all new hires, transfers, and rehires, effectively mitigating potential risks and upholding strict adherence to legal compliance standards.

Payroll, finance support, timecard and expense management, invoicing, and employee payroll queries.

Managed HR administration, HRIS, and ensured accurate data processing aligned to data protection.

Educated employers on HR best practices, regulations, and advised on updated legislative requirements.

Built relationships to understand client needs and future requirements for strategic resource planning.

Supply chain contract negotiation and management to drive cost savings and business efficiencies.

Streamlined interview processes with clients by initiating panel interviewing to secure best candidates.

HR Specialist Kelly Services Schaumburg, IL Jun 2020 – Sep 2022

Built relationships with hiring managers and managed full recruitment lifecycle for contract roles in Telecoms.

Managed the candidate process through sourcing, recruitment, and onboarding aligned to client needs.

Worked with managers to identify job needs and developed job descriptions with specific requirements.

Candidate sourcing through online advertising, resume databases, online forums, and social media.

Reviewed resumes and shortlisted candidates based on skills and experience aligned to the positions.

Conducted interviews with candidates to assess skills and promoted company as an employer of choice.

Collaborated with hiring managers, scheduled interviews, and prepared candidate interview paperwork.

Data analysis and workflow tracking to monitor hiring progress and ensured timely recruitment to roles.

Dealt with inquires regarding salaries, training, onboarding, and a range of employee relations issues.

Implemented a comprehensive system to oversee the efficient and timely completion of I-9 documentation for new hires, transfers, and rehires, effectively minimizing potential legal risks and ensuring adherence to regulatory mandates

Built relationships with employees and hiring managers and managed conflict and challenges swiftly.

Worked with hiring managers, payroll, HRIS, and security teams to support timely onboarding process.

Managed HR documentation accurately, completed new hire paperwork, and create HR data reports.

Talent Acquisition Intern Blue Star Partners Chicago, IL Jul 2019 – Dec 2019

Internship with consulting firm focused on change management, leadership development, and project management.

Assisted HR Director with the hiring process from sourcing through to appointment and onboarding.

Sourced resumes using marketing, resume databases, social media, referral networking, and job boards.

Talent acquisition support including resume screening and conducting interviews to assess suitability.

Administration management of new hire paperwork, HR documentation and dealt with new hire issues.

Demonstrated proficiency in I-9 compliance procedures, ensuring accuracy and adherence to federal regulations.

Facilitated the new intern orientation process and coordinated stakeholders for onboarding sessions.

Created and managed a candidate talent pipeline for resource management and succession planning.

ADDITIONAL PROFESSIONAL EXPERIENCE

Patient Care Coordinator AbbVie Pharmaceuticals Waukegan, IL Jun 2018 – Jun 2020

Managed a high call volume in a pharmaceutical call center, trained new staff, and maintained accurate records.

Customer support call advisor for the Patient Assistance Program dealing with 200-300 calls daily.

Dealt with incoming and outgoing calls and inquiries from patients, physicians, and physician’s office.

Supported customers by providing educational materials related to various medical information.

Maintained up to date information on record keeping, HIPPA, data protection, and policy changes.

Supported onboarding of new recruits and trained and mentored new call center team members.

Pharmacy Technician Walmart Vernon Hills, IL Sep 2016 – Jan 2017

Customer service in pharmacy including issuing prescriptions, record keeping, and dealing with inquiries sensitively.

Dealt with customer inquiries, received and verified prescriptions requests and checked for accuracy.

Provided customers with product guidance, located items, and dealt with customer empathetically.

Maintained accurate documentation, updated records, and maintained database in line with GDPR.

Sorted, stocked, and labelled medications, conducted stock checks, and reported on inventory levels.

Complied with health and safety regulations and followed strict pharmacy policies and procedures.

TECHNICAL EXPERTISE

HR: Employee Relations, Training and Development, Performance Management, Comps & Benefits, I-9 Forms and Compliance.

Recruitment: Recruitment and Staffing, Onboarding, Talent Acquisition, Succession Planning,

HR Legislation: HR Policies & Procedures, Privacy Laws, Audit, Compliance, Laws & Regulations.

Recruitment Marketing: LinkedIn, Indeed, Online Recruitment Marketing platforms.

IT Software: HRIS, MS Office, Google Suite, SAP Fieldglass, Salesforce, Bullhorn and KSN ATS.

ADDITIONAL EDUCATION

MBA Degree (Marketing Management) Sikkim Manipal University 2016

BSC Degree in Clothing & Textiles Maharaja Sayajirao University 2014

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