Customer Service Social Media

Jaylin Simmons

Fort Worth, Texas 817-***-****

Linkedin.com/JaylinSimmons ad5dtx@r.postjobfree.com

PROFESSIONAL PROFILE

Highly motivated and innovation minded marketing graduate from the University of North Texas. Creative social media marketer and skilled content creator with experience in customer service and consulting that is individually capable, while also bringing a team-oriented attitude and mindset. Seeking a marketing or customer service role starting 2024.

CORE COMPETENCIES

Charismatic Speaker Capable Leader Confident Communicator Content Creation Brand Management

TECHNICAL SKILLS (Computer Software packages/programs)

Microsoft Office Certified SEO Optimization Google Advertisement Certification

EDUCATION

Bachelor of Business Administration in Marketing

University of North Texas, Denton, TX Graduation Date: Dec 2023

EXPERIENCE

ERA MUSIC Sept 2021 – Present

Emerging entertainment media company focusing on music and video content. Fort Worth, TX

Digital Marketing Specialist

Utilized content creation skills to create 14 promotional videos weekly for clients.

Worked with a team to develop a social media strategy that resulted in the client’s Instagram growth by 300% and TikTok growth from 400 followers to 200 thousand plus in 3 months.

Utilized social media content creation and marketing skills to create a branding partnership for a client with amazon.

HG SPLY CO Feb 2021-Nov 2021

Restaurant & Bar Trophy Club, TX

Bartender

Utilized interpersonal and customer service skills to create a positive dining experience for hundreds of customers daily.

Provided creative solutions to sales and inventory issues within the restaurant.

Worked with a team to create promotional content for the company.

Fusion Capital Management Feb-May 2020

Intern Dallas, TX

Learned basic customer service, communication, and financial skills by shadowing the experienced team members at the firm.

Worked with a team facilitate meetings with financial clients.

Lone Star Valet Jan-April 2020

Valet Fort Worth, Texas

Utilized customer service skills to create a positive experience for diners and hotel patrons alike.

Worked with a team to provide exemplary service to customers safely transporting their vehicles to and from the designated parking area, generating thousands of dollars in revenue daily.

The Keller Pointe

(Recreation Center) May-August 2019

Camp Counselor Keller, TX

Led a group of 10 kids aged 5-12 through various indoor and outdoor activities at the facility.

Worked with a team of counselors to create appropriate and safe activities for the campers.

Used communication skills to facilitate successful parent counselor meetings to improve the behavior of campers.

(LEADERSHIP, CAMPUS & COMMUNITY INVOLVEMENT)

Member, UAH Soccer Team Fall 2017 – Spring 2019

Worked with a team to deliver 2 regular season conference championships and 2 tournament final appearances to the school in 2 years.

Member of the team advisory board and team of ambassadors

Volunteer, The Big Give 2010 – Present

Worked with a team to provide meals for hundreds of low-income families across the DFW metroplex during the holiday season.

Utilized leadership skills to lead a team to load 75 trucks full of food each year.

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