Product Management Development
Resume:
ADITI PHADNIS
Karnataka, India
ad5dt6@r.postjobfree.com
https://www.linkedin.com/in/aditi-phadnis/
SUMMARY
• Accomplished professional with 13+ years of experience, including an initial 6 years in finance followed by a leadership role in Product Management. Skilled in designing and launching technology solutions that enhance business processes across diverse industries, notably in US healthcare.
• Proficient in Product Lifecycle Management, from ideation through to market launch and post-launch analysis, consistently employing Agile and Scrum methodologies to enhance product development.
• Demonstrated success in Stakeholder Management, fostering strong relationships with engineering, design, and business teams to align project outcomes with organizational objectives.
• Strong track record of Leading Cross-Functional Teams to exceed productivity, quality, and timeline targets, driving substantial growth and customer satisfaction improvements.
• Expertise in Process Optimization and integrating constructive feedback into product development processes, resulting in enhanced product features and increased user engagement. SKILL SET
Tech Skills: Adobe XD Figma Balsamiq JIRA Confluence ClickUp Functional Skills: Product Lifecycle Management Agile & Scrum Methodologies Stakeholder Engagement Team Leadership Strategic Execution Process Optimization Product Feature Enhancement Customer Satisfaction Cross-functional Team Coordination End-to-end Deployment Transport Management Android App Development Digital Marketing Technical Documentation US Healthcare B2B SaaS
WORK EXPERIENCE
Product Owner Element5, Chennai, India Jul 2022 - Present
• Facilitating product discovery by engaging with stakeholders to identify critical issues and prioritize enhancements.
• Managing the complete cycle of product deployments, ensuring flawless execution in collaboration with Engineering and Design teams.
• Directing and coordinating a scrum team of 15, including developers, QA professionals, and UI/UX designers. Associate Product Manager Trukker Technologies, Bengaluru, India Jun 2021 - Jun 2022
• Orchestrated the successful deployment of the ‘Trukker Pulse - Transport Management System,’ managing its entire lifecycle from requirement specification to system testing and deployment.
• Handled the comprehensive product lifecycle, transforming user experiences into detailed product requirements that spurred the development of innovative features.
• Supervised a diverse team of 25 engineers, 6 QA professionals, and 2 UI/UX designers, strictly following Agile product development practices.
Product Manager Ontrack Technologies, Bengaluru, India Jun 2018 - Jun 2021
• Engineered an Android application for a bike rental service, managing the project from initial concept to market introduction.
• Directed backend development projects and crafted market entry strategies for new product introductions, resulting in a Compound Annual Growth Rate (CAGR) of 30%.
Product Marketing Manager Beeyam’s Media, Bengaluru, India Jun 2016 - May 2018
• Built SEO-optimized WordPress websites for local businesses, enhancing their online visibility and market reach.
• Conducted paid marketing campaigns on Google and Facebook, significantly increasing customer engagement and lead generation.
PREVIOUS WORK HISTORY
Product Analyst Juspay Technologies, Bengaluru, India Jun 2015 - Mar 2016 Finance Analyst Roles Pune, Mumbai, and Bengaluru Aug 2010 - Jun 2015 PROJECTS
Project Name: Transport Management System Development Duration: May 2022
Technologies Used: GPS Tracking, Custom Booking Platform
• Developed a Transport Management System to facilitate efficient booking of truck loads based on truck type, aligning shippers with available vendors.
• Implemented features enabling vendors and drivers to accept shipments, send quotes, and bid for loads.
• Enhanced functionality for drivers to update shipment statuses; incorporated GPS tracking for high-value cargo to assist shippers in managing logistics.
Project Name: Claims Management Workflow Automation Duration: November 2022
Technologies Used: Robotic Process Automation - UI Path
• Automated key administrative tasks in the US Healthcare Post Acute Care sector to streamline the claims management process.
• Collaborated closely with Customer Success Managers and Home Health Agency clients to refine the automation strategy.
• Coordinated with Development and Testing teams to manage workflow automation, performed User Acceptance Testing (UAT), and led the successful go-live of the automated system Project Name: NOE/NOTR Workflow Automation
Duration: December 2022
Technologies Used: Robotic Process Automation - UI Path
• Automated the filing processes for Notice of Election (NOE) and Notice of Termination (NOTR) to meet Medicare/Medicaid requirements within specified time frames.
• Ensured compliance with the Service Level Agreement (SLA) by automating timely submissions.
• Collaborated with stakeholders, oversaw development and testing, and successfully managed project deployment. Project Name: Support Optimisation Center (SOC) for in-house RPA product Duration: April 2024
Technologies Used: Robocorp and Kubernetes (Amazon EKS), Kafka, Dynamo DB
• Built a support optimisation center for providing support to workflows built using in-house technology.
• Conceptualized the issues/incidents/errors likely to occur and developed actions for resolution.
• Wrote user stories for different features.
• Utilized datadog monitors for reporting issues and created FreshDesk tickets for incident management.
• Integrated APIs to streamline processes.
• Established SOC as a link within FreshDesk tickets to resolve reported incidents. Actions included pausing/resuming workflows, redeploying, or simply restarting the infrastructure.
• Employed Artificial Intelligence and Machine Learning to further optimize the support process. EDUCATION
Master of Business Administration from Sinhgad Institute of Management and Computer Application, University of Pune, India, 2010 Bachelor of Commerce from Garware College of Commerce, University of Pune, India, 2007
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