Cassandra Santos
Waunakee, WI, *****, US
PROFESSIONAL SUMMARY:
Enter inventory data into the system
Provide information and answer inquiries concerning insurance and billing procedures
Maintain accurate and up-to-date data, Review documents for accuracy
Initiate patient claims, patient data, collect carrier liability and extend benefits to patient accounts; obtain and audit medical records to compute and record patient charges
Candidate is local to the job location and can commute on daily basis/ immediately available.
EDUCATION:
GED in General Studies 2001
College of Lake County
PROFESSIONAL EXPERIENCE:
Package Handler (Night Shift) Jun 2023 - Present
Amazon.com, Inc.
Correct location according to label, load chart or scanner Identify or separate waste products or materials for recycling or reuse.br
Unload and load trucks by hand Scan and pack items into boxes Worked at a fast pace
Enter inventory data into the system.
Lifting and carrying packages from one end of the line Worked pack line or multis with the purpose of shipping as many boxes
Weigh 25 - 35 lbs
Load package off a convert belt and stack on a truck after got with a truck
Production Specialist Feb 2021 - Sep 2022
Abbott Laboratories
Followed up with troubleshooting and resolution of issues Managed personnel resources to ensure that daily production demands were met
Operating within effectiveness of quality system and consistent with FDA, (GMP), USDA, OSHA, and Abbott/Ross regulations, policies/procedures and guidelines
Ensure product quality and the troubleshooting of equipment Adhering to timelines associated with market driven inventory needs
Upload work data & other information into the systems
Documenting discrepancies and making certain the errors were remediated by appropriate parties to ensure integrity and adherence to Standard Operating Procedures
Reason of Gap- Taking care of home & did different projects like catering etc. 2008 to 2020
Claims Processor Feb 2005 - Dec 2007
Wisconsin Physicians Service Insurance Corporation
Maintain accurate and up-to-date data, Review documents for accuracy
Researching coding errors and other possible issues that resulted in claims being denied
Worked with patients and providers to determine if claims were properly handled
Communicate privacy and confidentiality procedures and requirements
Answered calls relative to payments will be received and when explain corrections needed to receive payments
Work with Medicare and other insurance EOB
Worked in customer service taking incoming calls from physician's offices
Calculate payments of benefits Prorates benefits amounts Communicate regularly with managers and co-workers to create a teamwork environment Experience with the following software systems
Initiate patient claims, patient data, collect carrier liability and extend benefits to patient accounts; obtain and audit medical records to compute and record patient charges
Claim coding errors, and missing information on submissions and advise on needed corrections
Utilize various screens to process claim to completion Demonstrate the ability to adapt to a continually changing environment
Provide information and answer inquiries concerning insurance and billing procedures
Adjudicate electronic claims, optical character recognition claims and paper claims using PC and a variety of system files Resolve error situations involving validation of eligibility, pricing, provider codes, beneficiary information, coordination of benefits and crossover
Ensure prompt and full payment
Filing, telephone techniques, basic computer skills, imaging, reading medical claims
Processed HCFA-1500 and UB-92 claim forms for TRICARE