High Volume Senior Administrative

Anna Arciere

* ****** ***

East Rockaway, NY ****8

516-***-****

516-***-**** Cellular

QUALIFICATIONS: Strong organizational skills. Well suited to

thriving in high volume work environment.

EXPERIENCE: ALLSTATE INSURANCE CO. 1990 - Present

Garden City, NY

Senior Administrative Assignment Specialist

- Handle high volume of Suits, Arbitrations, Examination under Oath

- Interact with active lawyers

- Prepare & assign suits to go to trail

- Handle time sensitive files

Homeowner Processor

- Interact with active and potential customers, lawyers, and

medical facilities

-Settle 1st party Homeowner claims

-Ran several reports for the day

-Manage high Volume of calls

Bodily Injury Processor

· Obtained service award for excellent performance

· Train staff for position in high volume arena

· Manage very high pending, 300+

· Interact with active and potential customers, lawyers, and

medical facilities

· Inputting attorneys’ medical providers

· Develop medical file for process of negotiation

· Issuing checks with $2,500 authority

· Liaison with in-house negotiators in prep for trial or

settlement

Auto Processor

· Managed a pending of 150 files

· Processed 100 cases

· Dealt with active and potential customers

· Trained staff in handling of files

· Managed high call volume and paperwork

Auto Dispatcher

· Assigned field assignments for auto adjusters

· Contact and set appointments with clients

· Verify P/W when returned

· Managed 10 adjusters daily

Computer Tech

· Processed checks

· Processed all computer work for files

· Determined check authorization for entire office

Core Support

· Performed administrative duties

· Sorted mail for office

REFERENCES: Available upon request.

COMPUTERS: Microsoft PC1325 proprietary insurance software,

Microsoft Outlook, Word and Excel

Contact this candidate