Customer Service Sales Manager
Resume:
Melissa (Lisa) Cox
Contact
Oakwood, TX 75955
ad5dno@r.postjobfree.com
Summary
The last few years I have held the position as Operations Manager and Sales Manager for a growing medical supply company. With the events of COVID our sales have grown by 25% each year. I was able to learn and develop a new website/online store and become proficient in email and social media marketing. I am motivated, reliable, ethical, and great with customers.
Education
University of North Texas
Key Skills
Time management
Microsoft Office
Leadership
Guest services
Communication skills
Customer Service
Experience
04/19 - Present
Operations and Sales Manager • S2Medco dba ChiroEquip
Developed and managed a WordPress website/online store, brought our SEOs from nothing to front page
Handled all the banking, account payable, account receivable, and purchasing.
Organized training seminars for our customers.
Trained and managed our sales team, set goals, held training classes.
01/2011 – 04/2012
Tax Preparer/Location Manager • Jackson Hewitt Tax Service
Prepare personal & business taxes
Customer Service
Advise on personal and business tax laws
Scheduling of employee’s and customer appointment.
08/200*-**-****
Office Manager/Bookkeeper • InterMed Specialist
Plan and conduct weekly staff/sales meeting
Account payable, Account Receivable, Payroll, 940’s, 941’s, Month end, Yearend, Journal entries, Cost accounting, Weekly, monthly, and annual financials, Sales Taxes.
Customer Service, Inbound and outbound calls, order taking
Purchasing of equipment and supplies for all orders
Supervision of 5 employees
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