Charles K (Kenny) Gagne
Rock Hill SC 29732
Phone: 803-***-****
ad5dmn@r.postjobfree.com
Objective
My objective is to be an asset and team member for the company and help the company achieves their goals. My goals are to work to be a better employee and assist my co-workers in any way I can to be helpful to them.
If you give me the opportunity to work for you. I can prove to be a valuable asset to the company.
Professional Experience
Sharonview FCU December 2019 – Present
Senior Systems Engineer
Administrator Vmware 8.0 for 3 clusters including Horizon View 7.0
Administrator HPE Storage Systems including StoreOnce, Nimble and 3Par
Administrator HPE Synergy Appliance
Active Directory, DNS and DHCP for 2019 domain controllers
Administrator Commvault 11.28 and Wasabi Cloud Storage
Administrator Commvault Backups and BCP strategy
Administrator – Rubrik Cloud Backup
Software Specialists, Inc November 2014 – October 2019
Systems Engineer – Contractor SC department of Health and Human Services
Setup SMTP relay server to Proofpoint Hosted system to Office 365 for secure encryption for Printer and Notification servers.
Successfully migrated 4 terabytes of data from a Compellent San to EMC VNX solution.
1.Reclaimed EMC LUN’s from a previous Windows 2012 cluster installation and commissioned Four 2012 R2 servers.
2.Created new Group Policies for Drive Mappings, Folder Redirection and Home Directories via Powershell after data migration.
3.Monitored the health of Active Directory with AD replication tools such as DcDiag, NTdsutil, and RepAdmin for six domain controllers.
4.Installed EMC Avamar Client on 2012 R2 Servers and successfully tested restore capabilities.
5.Transparent Migration for users.
Setup Scheduled Tasks Via Powershell to automate tasks for checking SMTP relay server status.
Configured VMAX 3 400K storage devices for windows and Linux servers.
Configured Isilon FS one 8 node cluster for SMB shares and NFS mount points for VM’s
Installed and setup RHEL and Oracle Unbreakable Linux on 150 VM’s.
Upgraded Vmware Horizon view components from 6.2 to 7.8.
Administered Biscom Faxcom server.
Migrate 125 TB’s of storage from a VNX 5500 to Vmax 950F Datastores.
Administered Vmware Vcenters 6.0, 6.5 and 6.7.
Administrated Dell rx720, rx740 servers for Vcenter with ESXi OS.
Installed and administered VROPs for 3 vcenter instances.
American Credit Acceptance, LLC October 2012 – November 2014
Senior Systems Administrator
Moved our exchange environment from outsourced business to in house and migrated 900 mailboxes from exchange 2010 to exchange 2013(O365). Now Running in a mixed mode environment with ADFS 3.0
Raised Active Directory Domain and Functional level to 2008 R2 and then to 2012R2 functional level to support ADFS 3.0.
Monitored the health of Active Directory with AD replication tools such as DcDiag, NTdsutil, and RepAdmin for five domain controllers.
Completed File Structure and Permissions Migration from a Cisco NAS device to an EMC San Solution for 3 Terabytes of data.
Setup a Right Fax Cluster for Active / Passive Failover.
Implemented Printer Servers and Group Policy mapping for all Department for seamless printer setup.
Implemented PKI Security by installing PKI certificates via Group Policy.
Created two Vsphere hosts for a segmented DMZ environment with Test and Production servers hosting 8 2012 servers and 2 domain controllers functioning at 2012R2 domain.
Tier 3 level support for Windows 7 PCs and Laptops
Tier 3 level support for I-Phone and Windows mobile devices.
Setup the ADDS structure at our Satellite office for DNS (forward and reverse lookup zones) and DHCP for communications across our domain.
Successfully rolled out SCCM and SCOM to over 900 machines.
Setup Scheduled Tasks Via Powershell to automate tasks for backup and replicating data to our EMC San Solution.
Security Finance Corporation Inc. September 1987 - September 2012
Communications Administrator
Setup first 5.5 exchange server and migrated to exchange 2000, 2003 and then exchange 2010 with an active / passive cluster for Disaster Recovery.
Implemented Barracuda email devices for our DMZ and created connectors for exchange 2010 for email traffic flow.
Used P2V Vmware to create test environment for HR Ultimate Software for update testing.
Implemented Onbase Installation for department to scan and digitize documents for historical purposes
Setup Netbackup PureDisk for backups for 900 branch offices with De-duplication functionality
Installed and supported Trecs Enterprise Server
Barracuda Web and email Filter Administrator
Ultimate Software Administrator for test environment
Setup Blackberry server for administration of over 150 Blackberry devices.
Tier 3 Support for windows 7 PC’s, laptops and tablets
Created maintenance plans for SQL Server 2005 and 2008 for backup strategies for Databases and restored Databases as needed.
Technical Skills
Storage
HPE Nimble Storage
HPE StoreOnce 5100
Windows Server 2003, 2008 R2, 2012, 2016 and 2019 Active Directory Administration
Add and delete users for AD
Create and modify distribution lists
Manage Organizational Units
Created and Maintain advanced Group Policies
Monitored the Health of Replication and Best Practices for 2019 domain and functional level.
Create Windows Server 2008 and 2012 Failover clusters
Administer DNS and DHCP for Active Directory
Manage Security Permissions and Quotas for users on 2008 R2 File Server
DHCP, DNS management for the Domain.
Powershell scripting
VMWare PowerCLI
Email Encryption, Antispam and Antivirus Protection
STMP Reply and TLS Encryption Windows 2019
Proofpoint Enterprise version 7.1
SCCM Endpoint Protection
Exchange Server 2010, Exchange Online Administration
Successfully migrated from Exchange 2000 to 2003 to 2010, Exchange Online.
Export mailboxes from exchange 2010 and remove accounts from AD.
Successfully migrated all users” mailboxes to Exchange Online.
Created receive connectors for Fujitsu Scanners in various departments for sending faxes via Rightfax
Created connectors for Barracuda email virtual devices
Symantec Netbackup 9.0 for Windows Administration
Created backup policies for Windows servers and Vmware Snapshots for 50 physical and 140 Virtual Servers
Restored exchange 2003 databases from foreign exchange servers within our domain
Symantec Netbackup Puredisk 6.6.2 For Linux 9.0 Administration
Created 4 cluster node for Puredisk for failover support
Created backup Policies for 1100 offices with 1.0 terabyte of Storage for each node
Documented procedures for Accounting and Help Desk on how to restore backups for testing and troubleshooting
Trecs Enterprise Server
Migrated from versions 5.0 to current version 6.46
Created SQL servers jobs to archive data from production to decrease processing time
Barracuda Web Filter Administration
Created a teamed environment for two devices for failover support
Created allowed websites policies
Added sites requested by users that may be blocked
Applied firmware updates when applicable
Barracuda Email Filter Administration
Created policy for Quarantined emails for to be sent to HR for approval and forwarding
Allowed email addresses and domains when applicable
Added disclaimer to all outgoing emails
Windows XP and 7
Support and troubleshoot over 100 pcs
Maintain various 3rd party software for use in the Home Office
Ultimate Software for use in HR
Setup test environment for restoring databases to test updates for production
Applied updates to production
VMWare 5.5 Administration
Assisted IT development department in creating VM machines for testing updates for in-house software
Created VM pc’s from physical server and pc’s using P to V software
SQL Server 2000, 2005 and 2008 R2, 2012
Migrated SQL Databases from 2000 to 2005 and 2008 R2
Created Maintenance Plans for Database backup, removing expired backups, indexing, and truncating transaction logs
Setup SQL Server Clustering for 2008 and 2012
Opentext Rightfax 10.6 SR3
Successfully migrated from 9.32 to 10.0 from physical to virtual server
Configured Rightfax gateway connectors for exchange 2010 and Barracuda devices
Configured Rightfax gateway for Office365 integration
Opentext Docs Open 4.0
Maintained users and rights to documents for 10 users
Configured indexing server for searches in documents for specific criteria
Fujitsu Scanners
Successfully migrated scanners in 5 departments that were attached to pcs to fujitsu scanners to eliminate steps to reduce time to sending faxes
Created routing connectors for exchange 2010 to facilitate passing the faxes to the Rightfax server
Blackberry Enterprise Server 5.0
Maintained over 100 users
Created and maintain policies for users
Education and Training
Issuing Institution
Qualification
Course of Study
USC At Aiken
Bachelor's Degree
Finance with minor in Computer Science
Also coached Security Finance softball team for two years and the team was runner up in the league championship
in 2010.
Also recorded voice overs for automated attendant for Help Desk, Home Office and Tax departments.
References
Harvey Brown 803-***-****
Joe Brueggemann 314-***-****
Kim Humphries 864-***-****
Cindy Griffin 864-***-****