Sharon P. Lubbe
Email: ad5dku@r.postjobfree.com
OVERVIEW
Focusing on helping clients/patients with the highest quality of care and assistance to meet their individual needs. Eager to bring strong managerial skills to a growing company in need of support.
SKILLS
Quality Control
Insurance verification
Excel and Microsoft Word
A+ certified, DOS, Microsoft Office
Proficient with Google and Adobe
Records Management
Excellent oral and written communication skills
Strong attention to detail
EXPERIENCE
Virginia Interventional and Vascular Associates & Dominion Imaging
2020- Present
Scheduling patient appointments for multi-disciplined facility.
Coordinating patient care with outside facility.
Interacting with staff on a daily basis, monitoring flow, and relaying accurate information.
Familiar with Greenway, EPIC,
Dermatology Center of Williamsburg 2018 to 2019
Answer phones for patients to schedule or reschedule appointments.
Verify insurance and data entry making sure all health insurance information is updated.
Adhere to policy and procedures during all activities.
Assist with admissions/treatment as per agreed protocols.
Data entry and collect copay and balance excel spread sheets.
Allergy Partners of Hampton Roads 2017 to 2018
Referral Coordinator
Worked directly with the patient and patients’ families.
Managed health insurance issues with the referrals
Process payments from patients for co-pays and uninsured visits
Set up appointments for new and existing patients based on Physician and PA/NP availability.
Island Dermatology 2013 to 2017
Front Office team
Responsibilities
Followed up with insurance, HIPPA and ICD-9
Checked in patients ensuring all health insurance and information is all updated and correct.
Managing patient check-ins, filing and organizing patient documentation
Overall office work, worked directly with patients
DR. Warren Zelman, ENT 2008 to 2013
Responsibilities
Supervised front office staff
Scheduled appointments registered new patients. Updated existing patient demographics by collecting detailed patient information including personal and financial information.
Insurance verifications making sure all information is accurate.
Electronic Medical record
Schedule hospital admissions, tests, scans and outside appointments for patients
Assist patients to complete all necessary forms and documentation including medical insurance
Register patients according to established protocols
EDUCATION AND TRAINING
Hunter Business School – Levittown, NY
Business Medical Administration Diploma
Graduate with a 4.0 GPA
REFERENCES
Available upon request