Call Center Customer Service
Resume:
Jamesha Nichols
Troy, AL *****
******.*******@******.***
I am a 20 year old college student. I have many skills. I work pretty well in all types of environments and I am a quick learner. I have no limitations.
Willing to relocate: Anywhere
Work Experience
Caregiver/Personal Assistant
Independent Self Employment - Montgomery, AL
August 2022 to Present
Fed them, gave meds, and took vitals
Daycare Assistant
Train Them Up Learning Center - Troy, AL
May 2017 to Present
Pre K. Teacher and Tutor
Dollar General Sales Associate
Dollar General - Troy, AL
September 2023 to December 2023
Cashier and stocking
Deboner
Wayne-Sanderson Farms - Jack, AL
May 2023 to August 2023
Debone Chicken
Dollar Tree Associate
Dollar Tree - Montgomery, AL
March 2021 to September 2022
Stocking.
Making Orders
Part Time
Call Center Customer Service Representative
Verizon - Montgomery, AL
March 2022 to August 2022
Taking Calls
Read my Scripts
Solved Issues for each Customer
McDonalds Assistant Manager
McDonald's - Montgomery, AL
November 2021 to April 2022
Taking orders and serving food.
Call Center Representative
ASK Telemarketing - Montgomery, AL
November 2021 to January 2022
Just answering calls for retention.
Education
Associate of Applied Science in Diagnostic Medical Sonography H Councill Trenholm State Technical College - Montgomery, AL August 2023 to Present
High school diploma or GED
Skills
• Tutoring (3 years)
• Childcare
• Math (10+ years)
• Experience with Children
• Front desk (1 year)
• Customer service (6 years)
• Autism Experience
• Organizational Skills (4 years)
• Telemarketing (4 years)
• Babysitting (4 years)
• Toddler Care (7 years)
• Communication skills (5 years)
• Heavy lifting (2 years)
• Sales
• Driving (3 years)
• Leadership
• Medical terminology (3 years)
• Mac OS
• Windows (10+ years)
• Software troubleshooting (6 years)
• TCP/IP (1 year)
• Scripting (3 years)
• Front desk
• Account management (3 years)
• Computer skills (6 years)
• Computer graphics (3 years)
• Caregiving (2 years)
• Cooking
• Vital signs (2 years)
• Shuttle driving (2 years)
• Home & community care
• Meal preparation (2 years)
• Project management
• Hospitality
• Schedule management
• Negotiation
• Salesforce
• CRM software
• Guest services
• Search engines
• Outbound calling
• Outside sales
• English
• B2B sales
• Manufacturing
Certifications and Licenses
Retail
January 2019 to October 2021
Retail is my favorite job to do.
Cleaning
March 2021 to Present
I worked on my own as an independent contractor. Cleaning buildings and businesses. Driver's License
ServSafe
Additional Information
Janitorial Experience
Contact this candidate