Crew Member Customer Service

SB

SENTIA BLAISE

ad5dcx@r.postjobfree.com 516-***-**** Port Saint Lucie, FL 34983

Hardworking Crew Member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with McDonald's field knowledge and dedication to going beyond to properly complete tasks. Drive-Thru Operations

Food Preparation

Customer Engagement

Food Running

Beverage Preparation

Inventory Restocking

Menu Memorization

Taking Orders

Safe Food Handling

Verbal and written communication

Teamwork and Collaboration

Clear Communication

Safety

Store Opening and Closing

Flexible Schedule

Problem-Solving

Time Management

Crew Leadership

Cash Handling

Cleaning

McDonald's Port Saint Lucie, Florida

Crew Member

10/2023 - Current

Performed cashier duties such as taking orders, collecting payments and providing change.

Greeted customers upon arrival, provided menus and answered questions regarding menu items.

Provided excellent customer service to maintain a positive atmosphere for guests.

Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.

Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.

Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.

Assisted management team with inventory counts of food products and beverage supplies.

Resolved customer complaints in a professional manner. Maintained organized storage areas for food products, beverages and restaurant supplies.

Processed takeout orders quickly to ensure timely delivery of meals. Informed customers about daily specials in an engaging manner. Checked expiration dates on all products before serving them to customers. Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.

Wiped down tables and equipment, swept and refilled stock. Summary

Skills

Experience

Served food quickly for positive guest experiences. Organized and restocked supplies to support operations and team productivity.

Packaged menu items into bags or trays and placed drink orders into carriers.

Drove team success by quickly completing assigned tasks. Central Islip Senior High School Central Islip, NY High School Diploma

06/2023

Education and Training

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