Denise Rosas
Irving, TX *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Patient Care Advisor
AllianceRx Walgreens Prime Home Delivery - Tempe, AZ April 2017 to June 2023
• Inbound and outbound calls
• Update patient profiles
• Order entry
• Review and correct Exceptions in Promise
Patient Care Coordinator
Walmart pharmacy and wellness call center - Carrollton, TX October 2016 to January 2017
• Inbound and outbound calls
• Update patient profiles
• Data entry
• Shipping
Pharmacy Technician Trainee
Pharmacia Sana - Irving, TX
February 2015 to April 2016
• Inbound and outbound calls
• Fill and type prescriptions
• File and fax paper work
• Update profiles
Pharmacy Technician Trainee
CVS Pharmacy - Dallas, TX
May 2014 to July 2014
• Print and Label Prescriptions
• File and Return Prescriptions
• Updated Customer Profile in system
• Check accuracy on all prescription by name, count and dosage
• Face to Face Customer Service
• Prepping Prescription Drugs,
Education
High school in General Studies
Nimitz High School - Irving, TX
June 2012 to June 2012
Skills
• Customer Service Skills
• Face to Face/Over the phone
• Filing
• Copying and faxing
• Excel/PowerPoint/Word
• Printing and Labeling
• Windows XP
• Data Entry
• Medical Records
• Microsoft Word
• Receptionist
• Medical Terminology
• Pharmacy Technician Experience
• Order Entry
• Communication skills
• Time management
• Warehouse experience
• Computer skills
Certifications and Licenses
Certified Pharmacy Technician (CPhT)
NHA certified pharmacy technician
Driver's License