Administrative Assistant Customer Service
Resume:
Ward, AR *****
***************@*******.***
SKILLS/ABILITIES
Proficient with Eclipse Chiropractic Billing Software, Banner 9 Software, Asana, Yardi, Maintenance IQ, Matterport 3D camera
Certified in Chiropractic Documentation
Skilled in Adobe Photoshop, Excel and Word
Professional Photographer
Administrative Assistant
Managerial experience
Experienced in Customer Service and Sales
EDUCATION
ASU Jonesboro 2019 associate degree
UCA Conway, AR 2004-2006
ASU Beebe, AR 2003-2004
Harding University, Searcy, AR 2002-2003
PROFESSIONAL EXPERIENCE
Arkansas Homes and Rentals LLC November 2023 - April 2024 Rover, Collections Manager, Maintenance dispatch/Manager
Run errands, pick up rent, deliver notices, walk vacant properties.
Go over tenant ledgers, create notices, set up payment plans, information for legal documents, evictions.
Dispatch the maintenance team, call tenants to set up appointments, assign work orders, troubleshoot problems before sending a tech.
Bowden Photography September 2015 – September 2018 and July 2020 – Oct 2023 School Photographer
Photograph Seniors
Photograph School Day and Classroom Groups
Photograph Sports, School Events, Prom, Graduations
Set up and break down equipment.
Arkansas State University November 2019 – July 2020
Administrative Assistant II for FNP/DNP nursing department
Point of contact for students
Answering phones and emails for Nursing College
Responsible for all Student and Faculty Files
Performed various tasks as needed (scanning, spreadsheets, copying, etc).
Helped update nursing handbook.
Worked in Banner 9
FMH Conveyers via Staffmark July 2019 – November 2019
Temporary Finance Clerk
Input Invoices and performed various data entry tasks
Used the Epicore platform for various functions related to invoicing and invoice tracking.
Used various customer websites to send invoices for payment.
Handled Accounts Payable and Accounts Receivable
Spirit Fitness October 2018 – June 2019
Administrative Assistant
Switchboard operator
Assigning workorders
Liaison between independent service providers and the in-house technician department
Collecting data and compiling spreadsheets
Figuring pay rates and closing out workorders for payment
Finding service providers to cover customers across the country.
Lynxwiler Chiropractic Center, P.A. February 2015- September 2015
Receptionist/Billing Clerk
Answer phone and schedule appointments.
Invoicing patients
Answer billing and insurance questions.
Complete patient data entry and organize office systems.
Solve patient problems and serve as a liaison for the Doctor.
Maintain a complete understanding of HIPPA Laws.
LifeTouch Church Directories and Portraits/LifeTouch School Division May 2010 - Sept 2011 and May 2013- December 2013
Team Leader, Church directory photographer, Sales Specialist, School photographer, school events and composites
Completed team leader training in Minneapolis, MN
Responsible for addressing scheduling issues and ordering supplies for territory.
Trained new hires in sales and photography.
Photographing, showing, and selling portraits.
Setting up and breaking down equipment
Davis School Photography October 2011 - April 2013
Statewide School Photographer
School Day Photographer
Photographed school events, group photos, sports, band, prom, etc.
Senior pictures
School Portrait Group Sept 2008 - April 2010
Statewide School Photographer
Took pictures of high school seniors and at school events
Photographed proms and school sports, individual photos, classroom groups and other events.
Set up and break down equipment for events.
Responsible for organizing photos and paperwork.
Lowe's July 2003 - August 2008
Manager of Electrical Department, Phone Operator, Head Cashier
Completed Department Manager training
Supervised employees
Ordered and maintained stock
Completed and filed all paperwork in a timely and accurate manner
Switchboard Operator
Filled in as cashier when necessary
Worked in paint, home decor, tools, and hardware
Liaison between customers and managers
Megan Reynolds Megan Reynolds
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