Customer Service Sales Associate
Resume:
Amanda Gonzales
Weslaco, TX *****
ad5dbw@r.postjobfree.com
Work Experience
Sales Associate
Stripes - Weslaco, TX
January 2024 to Present
Job Description:
As a Stripes Sales Associate, I am dedicated to providing exceptional customer service and driving sales within our retail environment. My role revolves around ensuring that every customer has a positive shopping experience while contributing to the overall success of the store. Here's what I do on a daily basis:
Customer Service:
• I warmly greet customers as they enter the store and assist them in finding the products they need.
• I take pride in providing detailed product information, making recommendations, and answering any questions customers may have to help them make informed purchasing decisions.
• Resolving any issues or concerns promptly and professionally is a top priority for me to ensure customer satisfaction.
Sales:
• I actively engage with customers to promote sales and upsell products, leveraging my product knowledge and communication skills.
• By demonstrating the features and benefits of our products, I encourage customers to make purchases and meet or exceed sales targets.
Store Maintenance:
• I take ownership of maintaining a clean and organized store environment, including shelves, displays, and checkout areas.
• Restocking shelves and ensuring products are properly displayed and priced is essential to keep the store running smoothly.
• I keep an eye on inventory levels and promptly inform management of any stock shortages or discrepancies.
Cash Handling:
• Handling sales transactions accurately and efficiently using cash registers or point-of-sale systems is part of my daily routine.
• I ensure that cash, credit, and debit card transactions are processed securely and follow all cash handling procedures to maintain financial integrity. Teamwork:
• I collaborate closely with my team members to achieve our store goals and objectives.
• Offering assistance to colleagues and fostering a positive work environment through teamwork and cooperation is important to me.
Compliance:
• I adhere strictly to company policies, procedures, and guidelines to ensure smooth store operations.
• Following safety protocols and complying with applicable laws and regulations, including age restrictions for certain products, is crucial to maintaining a safe and legal working environment. Guest Service
Church's Chicken - Edinburg, TX
April 2023 to December 2023
Job Description:
As a Church's Guest Service, my role is pivotal in creating a welcoming and inclusive environment for visitors and members alike. I am responsible for overseeing all aspects of guest services within the church, ensuring that every person who walks through our doors feels valued, supported, and connected to our community.
Key Responsibilities:
Welcoming Visitors:
• I greet and welcome visitors as they enter our church premises with warmth and enthusiasm.
• I provide information about our church's programs, services, and events.
• I assist visitors in finding their way around our facility. Hospitality Management:
• I coordinate and oversee hospitality initiatives, such as refreshments, greeters, and information booths.
• I train and schedule volunteers to serve in various guest services roles.
• I ensure that our hospitality areas are well-maintained, clean, and inviting. First-Time Visitor Engagement:
• I develop strategies to engage and connect with first-time visitors, making them feel comfortable and valued.
• I follow up with first-time visitors through phone calls, emails, or personal notes to express gratitude and offer further assistance.
Integration and Follow-Up:
• I facilitate the integration of new members into our church community by connecting them with small groups, ministries, and service opportunities.
• I maintain a database of visitor information for follow-up and outreach purposes. Communication and Collaboration:
• I collaborate with our church staff, volunteers, and ministry leaders to ensure alignment of guest services with the overall mission and vision of our church.
• I communicate regularly with our church leadership regarding guest services initiatives, feedback, and recommendations for improvement.
Babysitter/Housekeeper
Edinburg, TX
January 2022 to December 2022
Job Description:
As a Babysitter/Housekeeper, I take pride in providing nurturing childcare and maintaining a clean, organized household for families. Here's a glimpse into my daily responsibilities: Childcare:
• I ensure the safety and well-being of children under my care, engaging them in enriching activities that promote their development.
• From playtime to homework help, I create a positive and stimulating environment tailored to each child's needs.
• Meal preparation is not just about nutrition; it's about fostering healthy eating habits and catering to any dietary requirements.
Housekeeping:
• I tackle household chores with efficiency and attention to detail, from dusting and vacuuming to laundry and organizing.
• Keeping the home neat and tidy is my priority, ensuring a welcoming space for both children and parents.
• Grocery shopping and meal prep are all part of my routine, contributing to a smoothly running household.
Errands and Organization:
• Running errands and managing household tasks are second nature to me, allowing the family to focus on what matters most.
• I take pride in maintaining order throughout the home, from children's rooms to common areas. Communication and Collaboration:
• Open communication with parents is key; I provide regular updates on children's activities and well- being.
• Collaborating with parents to establish routines and expectations ensures consistency and harmony within the household.
Emergency Preparedness:
• In emergencies, I remain calm and composed, following established protocols and prioritizing the safety and well-being of the children.
Education
High school diploma
Economedes High School - Edinburg, TX
Skills
• Guest Services
• Restaurant Experience
• Cash Handling
• Guest Relations Experience
• Sales
• Cleaning Experience
• Upselling
• Customer service
• Retail sales
• Cash handling
• Marketing
• Communication skills
• Front desk
• Spanish
• Bilingual
• Shift management
• Cash register
• Management
• Medical office experience
• Microsoft Office
• Computer skills
• Organizational skills
• Phone etiquette
• Medical receptionist
• Data entry
• Microsoft Excel
• Microsoft Word
Contact this candidate