Customer Service Retail Sales

Mariana Montesinos

**** **** ***** **. *****, Ca 92545

951-***-**** ad5dav@r.postjobfree.com

OBJECTIVE

to obtain more customer service experience within the company in which my knowledge, experience and skills can be utilized. working as a team with my peers to succeed and have a positive attitude / environment

QUALIFICATIONS

CPR certified for adult, child and infant Bilingual (Spanish speaking, reading, writing), hardworking, job dedicated, self-motivated, ability to multiple tasks, ability to work well with others or independently, ability to operate standard and modern technology or kitchen appliances. Excellent computer skills, ability to provide quality customer service. Great communication skills, well organized. Excellent work ethic, ability to lift 50 Ibs or more, knowledge of guest service fundamentals, retail sales, managing inventory, stocking, shipping, and receiving, ability to manage and perform cashier procedures with excellent service for the customers. Great at working under pressure to provide amazing service. WORK HISTORY

Big 5 Sporting Goods 2/2021-10/2021 Cashier/ Stock Clerk Oversee the front counter POS terminal, cash handling, bagging merchandise, greet customers, answer telephone, direction of sales associates using the pa system, stocking, cleaning, and maintenance of display merchandise on sales floor, ensure pleasant shopping experience for all customers

Blaze Pizza 11/2021-3/2022 Cashier/ Crew Member

Provide excellent customer service Serve each guest courteously, quickly, and efficiently, fill orders, operate cash register, serve food that meets quality standards, maintain clean, neat, and well stocked areas

California life center - strengthening family 08/2023 -present ( part time) Developed and implemented a daily schedule of activities for the children, including arts and crafts, story time, and other age-appropriate activities. Ensured that all safety protocols were followed at all times while caring for the children. Encouraged positive social interaction among the children through group activities and discussions. Maintained records of attendance for each child enrolled in the program. Met regularly with parents and guardians to discuss their child's progress and provide feedback.

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