Social Media Team Leader

Ricky D. Pelzer Jr.

**** ** *** ******** **, ****2 ad5da4@r.postjobfree.com 254-***-****

Education

Angelo State University – Dec. 2016 San Angelo, TX M. Ed in Education Administration, GPA 3.0/4.0-Dean’s List Texas A&M Commerce – May 2015 Commerce, TX

BS in Criminal Justice

Professional Experience

Epic Trader - Jan. 2020 - Austin, TX

Team Leader

● Construct powerpoints and basic excel spreadsheets to help improve learning

● Recruit members using social media platforms

● Teach groups financial literacy and trading techniques

● Use zoom calls to conduct business meetings/transactions

● Advertise on social media

Enterprise Rental Car - April 2018 - Jan. 2020 Austin, TX Manager

● Managed two branches while maintaining the highest customer satisfaction score in nation for three months

● Utilized professional phone etiquette and advanced communication techniques to maintain customer relations while requesting payments for outstanding amounts.

● Worked extended shifts, including weekends

● Worked in fast paced environments as a member of a team

● Maintained a calm and friendly demeanor in stressful situations

● Demonstrated professionalism by adhering to a formal dress code and by providing exceptional customer service

Harding Paint and Body – Apr. 2017 - Nov. 2017 Killeen, TX Part Time Assistant

● Trained new employees on policies and procedures

● Buy/Sale Cars

● Keep a record of all vehicles in inventory

● Dismantled and re-equipped body parts on cars (fenders, bumpers, etc.)

● Give estimates

Larry Fye Building Carothers Homes – Jan. 2017 - Feb. 2018 Killeen, TX Framer

● Knowledgeable on safety procedures

● Read and interpret blueprints/drawings

● Framed townhomes and single-family dwellings

● Helped with project planning

● Proficient with working with a team

● Monthly completions on framing jobs (10 - 15)

Special Events – Aug. 2015 - Dec. 2016 San Angelo, TX Student Assistant

● Worked independently and with teams

● Filmed events for future viewing and/or use for social media

● Communicated effectively with a diverse population and resolved issues in a timely manner

● Managed events to ensure success and secured the facilities at close

● Promoted ASU in a positive manner to all visitors and patrons Academic Services/Student Success – Sept. 2016 - Oct. 2016 San Angelo, TX Internship Position

● Assisted students with instructions as needed

● Devoted 20 plus hours per week to the internship

● Documented college students degree evaluations

Communication & Mass Media – Sept. 2016 - Oct. 2016 San Angelo, TX Internship Position

● Filmed collegiate sports ( basketball, soccer, volleyball, baseball )

● Gained knowledge of computer tools, web and layout design an asset

● Traveled to different events

Additional Experience

Centex Calvary Arena Football – May 2017 - Jun. 2017 Temple, TX Professional Football Player

● Invited to start last two games of season and showed quick learning skills

● Demonstrated mastery at my position as a new incoming receiver with the best stats

Involvement

Fellowship of Christian Athletes (FCA) – Aug. 2015 – Dec. 2016 San Angelo, TX

● Athletes that meet once a week and demonstrate steadfast commitment to Jesus Christ and His word through integrity, serving, teamwork and excellence.

Community Service Aug. 2012 – Dec. 2016 Commerce, TX & San Angelo, TX

● Involved in coaching the Special Olympics for children

● Read to elementary school kids

● Painted house for the less fortunate

● Provided trash pickup around various neighborhoods

● Mentored a child with autism

● Played touch football with adults who have mental and/or emotional challenges

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