Business Analyst Software Development

Name: Tuba Shahzaib

City/State: Pingree Grove, Illinois

Cell: 773-***-****

Email: ad5d9t@r.postjobfree.com

PROFILE SUMMARY:

EDUCATION:

● As a Business Analyst (BA) I have 51/2 years of experience. In all Phases of Software Development Life Cycle (SDLC) powerful Agile-scrum, Waterfall and iterative Methodologies with good experience in understanding and supporting Business and Technical teams.

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Strong analytical skills including a complete understanding of how to explain customer business needs and translate them into application and operational requirements

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Signified excellence in a variety of capabilities including teamwork/collaboration, analytical thinking, communication and effecting skills, and technical expertise.

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Gathering requirements from stakeholders by using Elicitation method in which conducting Interviews with customers as well as Subject Matter Experts (SME) by knowing detailed functionalities of business process, requirement workshops, organizing joint application development (JAD) session, and updating the information to create a Business Requirements Document (BRD) carefully.

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Great experience in gathering business and functional requirements, Gap impact analysis, creating narrative Use Cases and UML diagrams using UML Tools like MS Visio

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Proficiency in the areas of writing documents like BRD (Business Requirement Documents), Functional Requirements Document (FRD), incorporating use cases in creating System Requirements.

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In Object Oriented Design Technologies and maintain traceability of Requirements using Requirements Traceability Matrix (RTM) have good experience.

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In developing Test Plans, building Test Conditions and Test cases, creating test data, analyzing bugs, interacting with development team to fix the errors, working in close coordination with QA and testing teams.

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● User Acceptance Testing (UAT) facilitated with client representative Good working knowledge of Microsoft Office Suite including - Word, PowerPoint, Excel, Access, MS Visio

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● Meet deadlines with minimal supervision and able to work independently Ability to work under pressure on projects with a professional viewpoint and exceptional organizational skills

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● Possess excellent communication and interpersonal skills to co-ordinate with offshore teams

● Certified Business Analyst (BA)- Northeastren Illinois University, Chicago Il

● Bachelors in Commerce- University of Karachi, Khi Pakistan SKILLS:

WORK EXPERIENCE

Alliant Energy, Madison WI Aug 2022 - Aug 2023

Business Analyst

Responsibilities

AIM/Anthem, Chicago Il Apr 2020 – May 2022

Business Analyst

Responsibilities

● Jira / Confluence

● SQL

● MS Office (Excel, PowerPoint, Project, Word, Outlook, Visio)

● Facilitate As Is, To Be and Gap Analysis with complete understanding on Requirements Gathering

● Capture in existing and new requirements used advanced techniques (brainstorming, process work-flow)

● Managed projects on daily basis, connected with team members with assigned tasks Documented, presented information and leads discussions related to process flows, high-level business requirements, functional requirements, UI mock-ups, and user test scripts

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Worked in close partnership with the client services team on a day-to-day basis to ensure all issues big and small were identified and resolved in a timely manner.

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● Wrote Epic, user stories with acceptance criteria using Jira and Confluence for documentation

● Asissted as a tester at times

● Wrote basic SQL queries for QA testing and report/ data validation

● Facilitated defects resolve meetings with QA and developers Worked with the concerned teams or individually on bug fixes, engage the necessary support groups for system enhancements

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● Understanding on project with multiple deliverables

● In development phase meetings involved for business analysis and requirements gathering

● In the developing system worked as a liaison between the technical team and the clients To describe the project and to decrease the time frame required to complete deliverables, facilitated JAD sessions with management, users and other stakeholders

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Gathering of functional requirements from system users that provided assign scope of work for technical team to develop prototype and overall system after that prepared business requirements document (BRD)

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McDonald, Chicago Il May 2018 – Mar 2020

Business Analyst

Responsibilities:

Writing Epic, user stories with acceptance criteria used Jira or user stories with use cases, used Confluence for upload documents

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● Understand the process to worked closely with business partners, SMEs

● Built use case by using Visio, training manual, and conduct training sessions Documented, presented information and leads discussions related to process flows, high-level business requirements, functional requirements, UI mock-ups, and user test scripts

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● Troubleshoots and understands functionality of application from a user perspective Collaborates with team members with assigned tasks and manages own project tasks on a day-to-day basis

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● Manages own projects on a daily basis, connects with team members with assigned tasks Performed tasks to ensure that deployment of applications or processes meet all operational requirements and managed activities and that service teams are comfortable supporting

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● Completed full range of required project activities related to maintaining artifacts and documentation

● Works with individuals and teams across platforms, applications, and/or business lines

● Related duties as required, assigned and other incidental duties perform

● Write basic SQL queries for QA testing and report/ data validation

● In discussion of defects attended meetings with QA and developers

● Project Management activities work in assign projects and teams Liaise for technical teams, project management office, client teams, business analysts and SME across different applications to assist in the development, testing, and deployment of projects

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● Provide consulting and business Process analysis to client

● Gathering requirements, manage requirement and analysis

● Business and system perspective, built and reviewed high level designs from client requirements

● In User Acceptance Testing work with QA team to design test plan and test cases

● Manage outstanding defects and system problems, ensuring accuracy and deadlines were met

● Handle projects with tough time lines and multiple deliverables

● Formation and deployement of the project status presentations to the customer

● Elicited, recorded and analyzed requirements to facilitate traceability to a desired customer outcome Documented dependencies and interrelationships among requirements, as well as any assumptions and congregations

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● Capture in existing and new requirements used advanced techniques (brainstorming, process work-flow) Worked in close partnership with the client services team on a day-to-day basis to make sure all issues big and small were identified and resolved in a timely manner.

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● Assess and reviewed customer requests for proposals

● In support of data-driven decision provided input into management reporting

● Operations for tracking daily log books and set up policies Worked with the concerned teams or individually on bug fixes, engage the necessary support groups for system enhancements and billable projects

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