H
De'vorick Howell
***********@*****.***
Dallas, TX 75287
EXPERTISE
●Talent Acquisition
●Employee Relations
●Team Building
●Social Media Marketing
EDUCATION
Brookhaven College
General Studies - 2014
PROFESSIONAL
Member of Dallas HR
SHRM Member
CAREER SUMMARY
Energetic HR professional with a proven track record of nearly 10 years in achieving extraordinary results in talent acquisition and employee relations. Recognized and respected by peers and all levels of management for his true passion in building relationships, company culture and talent. Well-versed in business operations, Human Resources, and administrative management focused on developing relationship-building strategies to create winning teams. Motivated collaborator possessing outstanding multi-tasking and communication abilities.
SKILLS
●Full Life Cycle Recruiting & Onboarding
●Employee Engagement and Retention Strategies
●Records Management
●Metrics Tracking & Reporting
●Employee Relations & Investigations
●Social Media Marketing
●Job Fair Coordination
●Community Outreach programs
EXPERIENCE
Human Resources, Corporate Recruiter
The CMI Group – Dallas, TX 2014 - 2023
●Responsible for all facets of high-volume recruiting which included sourcing, interviewing, onboarding, exit interviews and developing recruitment strategies to attract qualified applicants.
●Conducted onsite and virtual new hire orientation programs.
●Administered skills and personality testing along with drug screenings.
●Developed Community relationships with local colleges, universities, professional associations, and job fairs to build a solid applicant pipeline.
●Worked directly with hiring managers on all facets of talent acquisition requests and employee relations issues.
●Responsible for creating and analyzing applicant data reporting to identify best hiring practices and trends to reduce turnover and increase employee retention.
●Investigated allegations of workplace misconduct and provided CHRO with a summary of findings with recommendations for resolution.
●Organized special company and team-building events to increase employee collaboration, trust, and communication.
●Managed Company’s social media pages to promote Company branding and culture.
●Reported directly to the Chief Human Resources Officer
Customer Service Representative
Certified Payments – Dallas, TX 2011 - 2014
●Conducted outbound calls to potential customers in order to generate sales leads.
●Educated potential customers on features, benefits, advantages, and disadvantages of products being offered.
Technical Support Representative
TELVISTA – Dallas, TX 2009 - 2011
●Provided technical assistance to customers through phone, email, and chat support.
●Identified and resolved escalated customer software/hardware issues.
Autism Support Associate
Direct Care Services, Midland, TX 2005 - 2009
●Provided emotional support and guidance to individuals with autism.
●Developed behavior plans based on individual needs and preferences.
●Facilitated communication between families, teachers, and other professionals involved in the care of individuals with autism.