Entry Level Credit Analyst

Arif Bashir

Mississauga Ontario

Phone No. 952-***-****

OBJECTIVE

Seeking a position as SAP FI entry level, where I can apply all my knowledge and my excellent communication skills, and therefore, be part of a great and successful organization.

QUALIFICATIONS

Strong communication skills, Management experience, Proficient in MS Word and Excel

Excellent organizational skills, Outgoing, self-motivated, and fast learner

Technical Skills:

SAP (ERP)-FICO, Advanced level PC/mainframe skills, MS Excel, Access, Word, Collection Tracker, Great Plains, Invoice Management, Billing Disputes, EPICORE, Hyperion, Hogan, Pipeline Collection System, CAPE Accounting system, RAMS (AS 400 Application), MFG PRO, TRM & FFP

Related Work Experiences:

Parmalat Canada Inc CSR/Credit Analyst Sept 2014 – Dec 2019

Etobicoke, Ontario - Canada

Major responsibility is to manage Loblaw’s, Walmart, Target and Metro accounts and provide customer service.

Responsible to handle PRG customer Rebate Programs, Including the setup and verification of rebate agreement and lump sum as well as processing customer deductions into systems

Apply customers payment accurately and handling their deductions in timely fashion

Communicate with internal and external customers, follow up on amount outstanding and respond to inquiries, resolve customer billing or payment disputes on timely manner

Ensure regular follow-up of clients regarding past due invoices and maintain good rapport with clients

Reconcile accounts and ensure the accuracy and integrity of balances at the customer and program level.

Responsible to politely communicate with customers to collect past due balances also resolve billing disputes

Research and analyze customer’s deductions or rebate and process them on timely fashion

Prepare and issue monthly customers statements of accounts/Reports and other task as assigned by Manager

Frito Lay

Account Receivables Credit Analyst May 2011 – June 2014

Mississauga, Ontario - Canada

Managed all the West Key Accounts which includes (Loblaw’s, Metro, Sobeys, Jace/Thrifty, Overwaited, Safeway Fed Coop, Loblaws and Walmart) setting up promotions into MFG Pro, managed TST and TRM.

Closely working with Key Account Managers to maintain their related accounts and establish good working relationships with customers.

Analyzed and resolve pricing disputes by reviewing contracts and deals provided by KAM’s to customers through price list Investigates and analyze customers aging report, manage their past due accounts and identify risk before releasing orders

Responsible to collect past due account balances by making phone calls/ emails to customers and make them current

Processed deductions received from customers on timely manner and Generate Bad debts/ageing report weekly basis

Review and analyze committed spend variances and provide recommendations

Responsible for reviewing and analyzing $15-50MM worth of deductions on average over 5000 claims processed correctly and efficiently

Responsible for collecting charge back’s, CDA and bad debts from customers. Review and analyze promotions and identify over spend concerns and trends. Managed customer suspense accounts, ensured payment applied correctly to their accounts as per checks provided by customers

Reviewed & reconciled client’s misapplied payments and corrected them efficiently. Prepared &analyzed weekly, monthly reports/statements and submitted them to the Financial Manager. Trained new hires KAMS regarding accounts, system, report understanding & data gathering/compilation

Fidelity / LPS Inc.

Liaison Officer (Credit / Collection Analyst) 2002 - 2011

Mendota Heights, Minnesota -USA

Researched and analyzed the client's financial history and permitted loans. Responsible for reviewing the client’s application forms and determining credit increase/decrease/ approve or deny credit request.

Researched and resolved customer/client past due accounts by gathering information through collection letters, calls and emails

Analyzed credit data and financial statements to determine the degree of risk involved in extending credit or lending money

Evaluate client’s records and recommend payment plans based on earnings, saving data, payment history and purchased activity.

Managed invoicing related disputes on accounts by communicating with clients on disputes & assisting them in understanding their balances or amounts due.

Managed Suspense accounts daily.

Prepared & analyzed credit reports /statements for submission to the manager

Trained new hires regarding accounts, systems, reports & data gathering / compilation

Reviewed accounts for outstanding fees, costs, and payment timelines to comply with audit requirements

Gathered and uploaded financial documentations from clients to ensure audit readiness

Responded to clients and mortgage industry servicer for documents needed

Coordinated with departments and ensured timely completion of task as per policy and procedures

Maintained client’s financial data confidentiality as per policy guidelines

Education

Graduated from University of Karachi- Pakistan (March 1998)

Oxford Brookes University (M.B.A.), Finance and Accounting (1998 - 2002)

Passed Certified SAP S/HANA Financial Accounting Associate 2021

Certificate course in SAP FICO from IIBS Institute Canada

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