High School Class 4

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EXPERIENCE

ABOUT MYSELF

Female

Class 4

English, IsiZulu & Shona

+965-**-***-***

ad5d41@r.postjobfree.com

Mahboula Block 3, Street 306, Building 333,

.Kuwait

QUALIFICATIONS

Caregiver Certificate Alison 2023

In-Room Dining Certificate Grand Hyatt

Hotel 2023

Hospitality Certificate International Hotel

School 2011

Computer Literacy Certificate ZEDECO

2008

Ordinary Level Zengeza High School 2004

COMPETENCIES

Events Waitress/Buffet Manager at Grand Hyatt Hotel (Kuwait) from October 2022 to date

Responsibilities:

• Ensuring that food is replenished in a timely manner, and that buffets are maintained in an attractive condition at all times.

• Ensuring proper cleaning, handling and storage of all deck chairs, tables, chairs, and other equipment used for the buffet operation.

• Overseeing food and beverage operation.

• Preparing and handling big and small events, from meetings, conferences as well as weddings.

• Serving guests with meals and beverages they ordered. Housekeeper at Bryanstone B&B (South Africa) from January 2020 to August 2022

Responsibilities:

• Dusted ceilings, light fittings, countertops, and loose furniture.

• Emptying trash cans.

• Handled laundry.

• Scrubbed and sanitized toilets, sinks, and kitchen fixtures.

• Vacuumed, swept, and mopped floors of various types.

• Washed and dried windows.

Waitress at Soaring Eagle Spur (South Africa) from February 2012 to December 2019

Responsibilities:

• Ensured that guest needs were met.

• Ensured that guests enjoyed their meals.

• Handled guests’ queries.

• Memorised the menu and offered recommendations.

• Prepared bills and processed payments.

• Took guests’ orders and served food and beverages they accurately ordered.

• Welcomed and seated guests.

Lynn Yannieh Manager at Grand Hyatt Hotel +965-**-***-*** Charles Nyini Manager at Bryanstone B&B +276*-***-**** Fana Manager at Soaring Eagle Spur +271*-***-****

• Ability to accept criticism & work well

under pressure

• Ability to prioritise & multitask

• Ability to work independently and with

a team

• Analytical & attention to detail

• Basic numerical aptitude

• Excellent communication

• Excellent customer service

• Inventory management

• People management

• Problem solving

• Strategic planning & organizing

• Time management

REFERENCES

TARISAI MUNHUMUMWE

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