EXPERIENCE
ABOUT MYSELF
Female
Class 4
English, IsiZulu & Shona
****************@*****.***
Mahboula Block 3, Street 306, Building 333,
.Kuwait
QUALIFICATIONS
Caregiver Certificate Alison 2023
In-Room Dining Certificate Grand Hyatt
Hotel 2023
Hospitality Certificate International Hotel
School 2011
Computer Literacy Certificate ZEDECO
2008
Ordinary Level Zengeza High School 2004
COMPETENCIES
Events Waitress/Buffet Manager at Grand Hyatt Hotel (Kuwait) from October 2022 to date
Responsibilities:
• Ensuring that food is replenished in a timely manner, and that buffets are maintained in an attractive condition at all times.
• Ensuring proper cleaning, handling and storage of all deck chairs, tables, chairs, and other equipment used for the buffet operation.
• Overseeing food and beverage operation.
• Preparing and handling big and small events, from meetings, conferences as well as weddings.
• Serving guests with meals and beverages they ordered. Housekeeper at Bryanstone B&B (South Africa) from January 2020 to August 2022
Responsibilities:
• Dusted ceilings, light fittings, countertops, and loose furniture.
• Emptying trash cans.
• Handled laundry.
• Scrubbed and sanitized toilets, sinks, and kitchen fixtures.
• Vacuumed, swept, and mopped floors of various types.
• Washed and dried windows.
Waitress at Soaring Eagle Spur (South Africa) from February 2012 to December 2019
Responsibilities:
• Ensured that guest needs were met.
• Ensured that guests enjoyed their meals.
• Handled guests’ queries.
• Memorised the menu and offered recommendations.
• Prepared bills and processed payments.
• Took guests’ orders and served food and beverages they accurately ordered.
• Welcomed and seated guests.
Lynn Yannieh Manager at Grand Hyatt Hotel +965-**-***-*** Charles Nyini Manager at Bryanstone B&B +276*-***-**** Fana Manager at Soaring Eagle Spur +271*-***-****
• Ability to accept criticism & work well
under pressure
• Ability to prioritise & multitask
• Ability to work independently and with
a team
• Analytical & attention to detail
• Basic numerical aptitude
• Excellent communication
• Excellent customer service
• Inventory management
• People management
• Problem solving
• Strategic planning & organizing
• Time management
REFERENCES
TARISAI MUNHUMUMWE