Customer Service Office Assistant
Resume:
Ashlee Hanson
Adams, TN *****
ad5d3u@r.postjobfree.com
Work Experience
Lifestyle Coordinator
Springfield hieights assisted living facility - Springfield, TN September 2017 to Present
• Microsoft word
• Basic office work
• Medical charting
• Activities Director
• Party planner
Pre-K Assistant Teacher
Jo byrns elementary - Cedar Hill, TN
August 2022 to May 2023
I assisted the teacher with planning and preparing activities. Maintained the daily schedule.
I was the teacher when she was absent.
Assisted in diaper and changing needs.
Admin Assistant/Receptionist
Springfield heights - Street, MD
August 2017 to August 2021
Worked along side the administrator
Making copies
Scan documents
Keeping office clean and tidy
Answer & direct phone calls
Take messages when needed
Microsoft word
Make bank deposits
Run errands for ADMIN
Helped with hiring
Office Assistant
D&D Tire - Springfield, TN
January 2014 to May 2016
1. Answer calls, take messages, outbound calls, get quotes on tires. 2. Generate sales, Help market our products.
3. Counter clerk-
4. Make bank deposits
5. kept the office clean and tidy
6. Basic computer knowledge.
Education
High schools
Greenbrier High School
Skills
• Residential Cleaning
• Cooking
• Caregiving
• Senior Care
• Alzheimer's Care
• Vital Signs
• Food Preparation
• Dementia Care
• Patient Care
• Meal Preparation
• Infection Control Training
• Microsoft Office (5 years)
• Computer skills
• Administrative experience
• Customer service
• Medical office experience
• Allways willing to learn new things
• Memory Care
• healthcare (5 years)
• Teaching
• Childcare
• Communication skills
• Leadership
• Customer service
• Driving
• Front desk
• Vital signs
• Cooking
Languages
• English - Expert
Certifications and Licenses
CPR
March 2020 to March 2022
Assessments
Customer focus & orientation — Proficient
June 2021
Responding to customer situations with sensitivity Full results: Proficient
Medical receptionist skills — Proficient
April 2024
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Work style: Reliability — Proficient
May 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Call center customer service — Proficient
June 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
Attention to detail — Proficient
November 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer service — Proficient
March 2022
Identifying and resolving common customer issues
Full results: Proficient
Sales skills — Proficient
May 2022
Influencing and negotiating with customers
Full results: Proficient
Retail customer service — Proficient
May 2022
Responding to customer situations in a retail setting Full results: Proficient
Early childhood development — Proficient
February 2024
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Scheduling — Proficient
May 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Great communication skills
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