Human Resources Project Management
Resume:
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KASANDRA
HENDERSON
ad5d0a@r.postjobfree.com
Country Club Hills, IL 60478
Linkedin.com/in/k-henderson6
OBJECTIVE Professional Expert with 10-year track record of successful people & program management offering two degrees in Communications seeking leadership roles in Project Management, Administration, and Human Resources. Motivated individual that maintains satisfaction & contributes to organizational success who is detail & results- oriented with a demonstrated passion for building relationships, cultivating partnerships, and growing businesses. SKILLS • Verbal & Written Communication
• State & Federal Grant Management
• Program & Case Management
• Record & Audit Management
• Community Outreach
• Project Management
• Program Leadership
• Public Speaking
• Human Resource Management
• Mass Recruitment & Hiring
• Mass Onboarding & Training
• Partnership Development
EXPERIENCE CHICAGO TRANSIT AUTHORITY (CTA) - Chicago, IL Manager Second Chance Program 06/2019 to 07/2023
• Liaised between the CTA and 52 program partners to ensure program development & sustainability, as well as identified future community partnerships that aligned with department goals, vision, and objectives
• Managed training initiatives, analyzed training needs, set objectives, and assessed overall training effort effectiveness to implement findings & new practices in Authority workforce development & training programs
• Fulfilled Manager duties: interviewing 1,200+ applicants, hiring, orientation, workshop facilitation, career coaching, training/development initiatives, and staff performance management to ensure program & participant improvement
• Measured outcomes of Second Chance Program & initiated continuous improvement efforts for program's success
• Recipient of 2022 Kathy Osterman Award for outstanding mentor recognizing the work of city employees by former Chicago Mayor Lori E. Lightfoot
Coordinator Second Chance Program 10/2014 to 06/2019
• Annually supervised 200-315 program participants as Bus Servicers, Rail Car Servicers and Rail Janitors, and transfers
• Directed full-cycle recruiting initiatives: bi-weekly application & job readiness workshops, off-site job & resource fair facilitation, interview process of permanent hires, coordinating on-boarding processes & transfers, and orientations
• Independently managed successful partnerships of 19 Social Service agencies, recruitment record management, Human Resources record & audit management, and monthly reporting distributed internally & externally
• Facilitated quarterly agency & leadership meetings providing partner program updates & success as well as contributed material program development strategy
• Coordinated Second Chance Priority Careers Program (awarded $750K grant by Federal Transit Administration) that provided training for participants gaining advanced skills to compete in the transportation industry
• Successfully filled 500+ permanent job placements with program participants during my tenure SGA YOUTH & FAMILY SERVICE - Chicago, IL
Social Emotional Learning Counselor 02/2013 to 10/2014
• Collaborated with 6 Probation Officers from the Juvenile Detention Center to determine methods, observe performance, and assess progress of male youth released providing social emotional learning & advocacy services
• Utilized approved curriculum in small group settings when tutoring, assisting, and working with youth individually & in small groups, as well as recorded relevant data & attendance reporting on a daily basis
• Presented subject matter to youth utilizing the direction & guidance of the online education curriculum: self- awareness, life skills, self-reflections, trauma & triggers, anger management, coping skills and social awareness
• Developed lesson plans for 5 members assigned to caseload to support social emotional learning skills, mentorship & provided youth with practice opportunities
• Completed training assessments & maintained government policies with the State of Illinois & City of Chicago Resource Coordinator South Shore International College Preparatory High School 02/2013 to 10/2014
• Responsible for annual budget management of $75,000 for agency & school collaboration of afterschool programs, inventory & vendor management, as well as personnel payment for staff payroll & independent contractors
• Responsible for completing & tracking 500+ student & parent participants, record management of recruiting, interviewing, hiring, and monitoring various offered programs & services to meet institutional & student body needs
• Planned, developed, publicized, and managed 8-12 school programs & schedules for students & parents offered through the Community Schools Initiative
• Engaged, coordinated, and supported 15-30 leadership, staff, community members, as well as parents & students in order to create safe, engaging, and healthy learning environments EDUCATION Southern Illinois University - Carbondale - IL Master of Science in Speech Communication May 2004 Bachelor of Science in Public Relations & Speech Communication May 2001
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