Customer Service United States

Eryn Jones

Produce Representative

Houston, Texas, United States 832-***-**** ad5czx@r.postjobfree.com Dedicated and versatile retail professional with extensive experience across various retail environments, including clothing stores and grocery stores. With a solid background in managing the produce section of a grocery store, I bring expertise in maintaining product quality, conducting inventory management, and delivering exceptional customer service. My experience in clothing stores has honed my skills in assisting customers, driving sales, and ensuring store operations run smoothly. Possessing strong organizational skills, attention to detail, and a customer-centric approach, I am adept at thriving in fast-paced retail environments. Seeking to leverage my diverse skill set and proven track record to contribute effectively to a dynamic retail team.

Professional Experience

HEB March 2019 - Present

Produce Rep

Goodwill June 2018 - March 2019

Donation Attendance

Greeted and assisted donors in dropping off their donations at the designated area Sorted and organized donated items to ensure proper storage and inventory control Provided receipts and thanked donors for their contributions to foster a positive donor experience

Helped maintain a clean and organized donation area to facilitate efficient donation drop-offs Communicated with team members to coordinate donation pickup schedules and ensure timely processing of donations

Walmart August 2017 - April 2018

Cashiers

Efficiently handled cash transactions, including processing payments, providing correct change, and balancing cash drawer at the end of shift

Demonstrated excellent customer service skills by greeting and assisting customers, addressing inquiries, and resolving complaints in a professional manner Ensured accuracy in scanning and bagging items, verifying prices, and applying discounts or promotions as needed

Maintained cleanliness and organization of checkout area, including restocking merchandise and sanitizing equipment

Collaborated with team members to improve overall store operations, contributing to a positive work environment and high levels of customer satisfaction TJMax January 2014 - June 2014

Cashiers

Processed and reviewed non-appealable claims in compliance with company policies and procedures

Accurately processed customer transactions using cash registers and POS systems Provided friendly and efficient customer service, addressing inquiries and resolving issues promptly

Maintained cleanliness and organization of work area, ensuring a safe and welcoming environment for customers

A i d i h ki i d d i d di l d d

Developed and maintained relationships with key produce suppliers to ensure high-quality and consistent product offerings.

Analyzed market trends and customer preferences to identify opportunities for new produce products and promotions.

Managed inventory levels and ordered produce accordingly to minimize waste and maximize freshness.

Provided exceptional customer service by promptly addressing any issues or concerns related to produce quality or availability.

Collaborated with marketing team to create engaging displays and promotions to drive sales and increase customer satisfaction.

Assisted with restocking inventory and updating product displays as needed Collaborated with team members to achieve store goals and deliver a positive shopping experience for customers

Education

Game Art and Engineering in Online Game Art Program January 2024 - Present West Loop HCC, 5601 W Loop S, Houston, TX 77081

Graduated with a Bachelor's degree in Online Game Art Program from a top-rated university, specializing in game design, 3D modeling, texturing, animation, and digital art. Developed a strong foundation in industry-standard software such as Maya, ZBrush, Photoshop, and Unity, and honed skills in concept art, character design, environment modeling, and level design. Completed a portfolio of original game art projects demonstrating creativity, technical proficiency, and attention to detail. Collaborated with classmates on group projects to develop teamwork and communication skills while tackling real-world game art challenges. Received positive feedback from professors, peers, and industry professionals on the quality and innovation of artwork.

Participated in workshops, guest lectures, and industry events to stay current with emerging trends and technologies in game art and design. Attended networking events and career fairs to connect with potential employers and learn about job opportunities in the game development industry. Gained insights into the interplay between art and technology in creating immersive gaming experiences.

Engaged in ongoing professional development through online courses, tutorials, and self-directed projects to expand skills in new areas such as virtual reality, augmented reality, and mobile game development. Actively participated in online communities and forums to share knowledge, receive feedback, and connect with peers and mentors in the game art industry. Committed to continuous learning and growth as a versatile and innovative game artist. High School Diploma August 2010 - July 2014

Westbury High School, 11911 Chimney Rock Houston, Tx 77035 Key Skills

Strong customer

service skills

Excellent

communication and

interpersonal

abilities

Proficient in

inventory

management and

order placement

Detail-oriented

with a knack for

merchandising

Ability to work

independently and

as part of a team

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