Customer Service Billing Specialist
Resume:
JACQUELINE THOMPSON
BILLING ACCOUNT SPECIALIST
606-***-**** *************@*******.*** Somerset, KY 42501 Hardworking professional with 40+ years of experience and a proven knowledge of back office operations, administrative support and customer service. Aiming to leverage my abilities to successfully fill the Supervisor role at your company.
career objective
experience
BILLING SPECIALIST
EOS USA, Somerset, KY
Dec 2016 - Present
Resolved discrepancies in accounting
records.
•
Verified accuracy of billing data and
revised any errors.
•
Kept records of invoices and support
documents.
•
Obtained and relayed account
information.
•
STUDENT ENROLLMENT SPECIALIST
Blackboard, Somerset, KY
Nov 2011 - Dec 2016
Advised students on issues such as
course selection, progress toward
graduation and career decisions.
•
Promoted university by participating in
community, state and national events
and meetings and by developing
partnerships with industry and
secondary education institutions.
•
Designed or used assessments to
monitor student learning outcomes.
•
Reviewed student misconduct reports
requiring disciplinary action, and
counseled students regarding such
reports.
•
May 1982
BACHELOR OF ARTS (B.A.) IN
PHOTOGRAPHY
Indiana State University,
Terre Haute, IN
education
Directed and participated in institutional
fundraising activities, and encouraged
alumni participation in such activities.
•
Consulted with faculty officials to
develop registration policies.
•
Conferred with other academic staff to
explain and formulate admission
requirements and course credit policies.
•
Consulted with government regulatory
and licensing agencies to ensure
institution's conformance with
applicable standards.
•
Participated in student recruitment,
selection and admission, made
admissions recommendations when
required to do so.
•
PROFESSIONAL PHOTOGRAPHER
Hot Shots Photography LLC, Germantown,
Ohio
Jun 1984 - Jun 2011
Determined desired photo composition
and adjusted poses and lighting to
achieve results.
•
Adjusted apertures, shutter speeds and
camera focus to meet achieve desired
images.
•
Directed assistant photographers in
setting up cameras and lighting
equipment.
•
Used Lightroom and Adobe Creative
Suite to edit images for top-quality
results.
•
Scouted local areas for shoot locations
and met with venue personnel to build
rapport for future collaborations.
•
• Drafted and distributed client invoices.
Photographed weddings and receptions,
offering competitively priced photo
packages to meet diverse budgets.
•
Sent film to photofinishing laboratories
for processing.
•
Enhanced, retouched and resized
photographs for use on social media
and promotional advertisements.
•
Produced computer-readable, digital
images from film.
•
Performed maintenance tasks necessary
to keep equipment working properly.
•
Consulted with potential clients to
discuss needs and schedule photo
shoots.
•
Uploaded image data from cameras to
editing software and secured digital files
for storage.
•
Utilized macro photography to create
artistic images for publication.
•
Researched and selected photography
equipment to best capture subjects.
•
Assisted law enforcement by
photographing legal evidence at crime
scenes.
•
Experienced with social media and
communications platforms.
•
skills
• Financial Documentation • Categorizing and Classification
• Billing Dispute Resolution • Discrepancy Resolution
• Itemized Statement Preparation • Error Revision
• Account Posting • Billing Systems and Software
• Correspondence Writing • Word Processing
• Billing Document Creation • Dispute Negotiation
• Compliance Requirements • Work Coordination
President's Award - BlackBoard Educational Technology Company For Top Quality awards
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