Branch Manager Property Management

CLEIGHTON REID

**** ********* *****, ***. ***, Lauderhill FL 33319

ad5cth@r.postjobfree.com 347-***-****

Professional Experiences

Securitas Security Services Hialeah, FL

Director of Security September 2020-Present

Ensure the seamless day-to-day operations of the security infrastructure of the site (Palm Spring Mile)

Plan and implement Security protocols for the site.

Set up and implement security training programs for the Client, Supervisors and Staff.

Liaison with contractors and equipment service providers.

Liaison with local emergency service providers (Police, Fire and EMT) etc.

Liaison with client and PSM Property Management to address operational issues and concerns

Interact and communicate with Securitas Admin/ Branch Manager re-site issues and requirements

Monitor and supervise security staff and supervisors

Monitor and keep accountability logs and reports for all Securitas equipment, vehicles, CCTV infrastructure

Train and mentor security personnel to provide efficient service

Securitas Security Services Hialeah, FL

Assistant Director of Security January 2017- September 2020

Ensure the seamless day-to-day operations of the security infrastructure of the site (Palm Spring Mile)

Liaison with client and PSM Property Management to address operational issues and concerns

Interact and communicate with Securitas Admin/ Branch Manager re-site issues and requirements

Monitor and supervise security staff and supervisors

Monitor and keep accountability logs and reports for all Securitas equipment, vehicles, CCTV infrastructure

Train and mentor security personnel to provide efficient service

Guardian Professional Security Plantation, FL

Operations Manager November 2019 - Present

Oversee all security operations for boutiques and sites

Conduct quarterly training for the entire staff

Ensure guard staff are following all policies and procedures

Monitor and supervise security staff and supervisors

Submit weekly reports on budgets, overtime and staffing

Actively engage with client leadership to support client needs

First Service Residential

Oceanview Condominium Sunny Isle, FL

Overnight Lead (Front Desk/Concierge) April 2019 – January 2021

Patrol property and conducted building checks to maintain access control

Conduct nightly inspections to ensure equipment and infrastructure

Liaison with residents and guests and provide access control to the facility

Dispense and receive packages among other administrative duties

2080 S Ocean Drive Hallandale Beach, FL

Overnight Lead (Front Desk/Security) September 2016 – April 2019

Patrolled property and conducted building checks to maintain access control

Conducted nightly inspections to ensure equipment and infrastructure

Liaised with residents and guests and provide access control to the facility

Dispensed and received packages among other administrative duties

Sunset Lake Security Miramar, FL

Supervisor/ Post Captain September 2014 – January 2017

Managed day-to-day security operations for HOA and Common use areas.

Trained and established Standard Operating Procedures (SOPs)

Monitored and analyzed safety, security and hazard procedures

Monitored and maintained access control protocols

Monitored and supervised CCTV infrastructure and virtual guard system

Professional Risk Control Consulting Services Pembroke Pines, FL

Administrative and Field Officer December 2012 – October 2014

Created and managed case files for clients

Conducted site inspections

Monitored and analyzed safety, security and hazard procedures

Made recommendations and implemented new directives based on field analysis

Airport Authority of Jamaica, Norman Manley International Airport, Kingston, Jamaica

Operations Officer – Tinson Pen Aerodrome September 2009 – January 2013

Implemented Airport Operations, Safety and Security procedures and practices

Planned and organized training of staff

Ensured aircraft maneuvering areas and devices are operational and free of foreign object debris

Retained the control of access and restricted areas

Responded to queries and concerns from airport tenants, staff and users

Facilitated and ensure the commercial viability of the aerodrome

Monitored breaches of published airside regulation and applied sanctions where necessary

Coordinated emergency airside and airport response in accordance with established procedures

Prepared management reports, presentations and quarterly overview of the operation of the facility

Safeguarded and monitored the use of the airport’s resources and infrastructure

Ensured quality customer service and hospitality throughout the facility

Liaised with internal and external customers to ensure high quality airport product

Liaised with relevant agencies, civil society and stakeholders regarding the airport’s operation and environment

Supervised and monitored staff assigned to the aerodrome

Prepared roster of staff on shifts and prepared weekly and monthly work detail for staff

Prepared payroll for monthly and weekly paid employees

Operations Coordinator June 2005 - September 2009

Implemented daily gate, counter and carousal assignment

Ensured the functionality and operability of the facility

Responded to queries and concerns from the airport tenants, staff and users

Safeguarded aircraft maneuvering areas and devices are operational and free of FOD (Foreign Object Debris)

Maintained quality customer service throughout the facility

Assisted with the coordination of airside/airport emergency responses

Safeguarded and monitored the use of airport resources and infrastructure

Supervised and monitored customer service staff, car park attendants, romp personnel etc. daily

Airport Authority of Jamaica, Norman Manley International Airport, Kingston, Jamaica

Aviation Firefighter (Sergeant) APA July 1997 – June 2005

Responded to all airport emergencies (Medical/fire/aircraft etc.)

Prepared and maintained response equipment, vehicles and tools

Assisted with the safety and security of the airports/maneuvering and operational areas

Monitored and recorded daily logs, activity and reports

Assisted with the coordination of respond teams and other mutual aid or support groups in an emergency

Supervised and monitored staff (APA2) assigned to team daily

Education & Training

MBA in Business Administration September 2017

(Dissertation Pending)

Sunderland University (Coventry, England)

Certificate in Project Management University of Miami December 2023 - Present

(Currently pursuing course0

Certificate in Airport Administration and Services December 2009 – April 2011

Sault College of Applied Arts and Technology (Ontario, Canada)

Post Graduate Diploma in Business Administration September 2005 – November 2007

Mona School of Business (UWI)

Certificate in Aircraft Rescue and Firefighting October 2005

South Carolina Fire Academy

Associate Degree in Business Administration, Honors September 2002 – May 2005

University College of the Caribbean

Certificate in Basic Life Support & (CPR)

Heart Foundation

State of Florida Security License (D and G Licenses)

TSA – Issued TWIC card

COMPUTER LITERACY

Microsoft Office Software (Word, Excel, Publisher, PowerPoint)

Operating Systems (Windows 98/ME/XP & AS/400)

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