Customer Service Office Manager

Sandra L. Solvig

**** *. ******** ***. 773-***-****

Chicago, IL 60646 ad5ct4@r.postjobfree.com

Experience:

**/** – Present as needed (Seasonal) Assistant to Manager

McTigue & Associates, LTD, Chicago, IL

Assisting office manager with accounts receivable, payable, filing, cleaning, organizing, customer service, filling in for manager vacation days, checking all incoming and outgoing mail, shopping, and ordering supplies.

05/22 - 4/23 Cashier

Grahams C Stores, Bensenville, IL

Opening gas station early morning shift, customer service, receiving orders, sorting, cleaning and stocking shelves as needed.

1/16 - 10/19 Account Manager / Freight Dispatcher

American Distribution Services, Elk Grove Village, IL

Managed full sales lifecycle and execution for a third-party logistics brokerage. Responsibilities included fielding inbound customer requests, scheduling freight carrier loads, billing/invoicing, and any other matters required to most effectively serve my clients.

9/04 - 12/14 Office Manager

Tribune Products Company, Niles IL

Hired for customer service and data entry. I quickly moved into inside sales and brought accounts of my own to the company. Duties included answering phones; taking orders via phone, fax and internet; processing purchase orders to send to distributors; scheduling appointments for outside sales reps.; manually keeping track of back orders and calling accounts regarding status; calling accounts to re-engage business relationship and working quotes to set-up special price plans for said accounts.

5/00 - 7/04 Office Manager

Pegasus Towing, Inc. McHenry, IL 60050

Duties included answering phones, dispatching drivers, contacting destination of tow for instruction, purchasing of all office supplies, managing accounts payable and receivable. Managed the office staff coordinating employee schedules and other various managerial duties.

Skills

MS Word

MS Excel

MS Outlook

QuickBooks

Panasonic Telephone System

All forms of order entry

UPS and FedEx Tracking

Type 40 WPM

10 Key Data Entry 150 cpm

References available upon request

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