Quality Assurance Continuous Improvement
Resume:
Ivana Costa
Emmaus, PA *****
***********@*****.***
www.linkedin.com/in/ivananeyrithcosta
Experience
Amazon Breinigsville, Pennsylvania
Area Manager April 2022 – Current
• Orchestrate operational oversight and personnel management within designated areas.
• Ensure seamless alignment with organizational objectives and upholding a diverse list of Amazon KPIs.
• Leverage lean manufacturing principles to optimize personnel, supply and material flow.
• Collaborate closely with departmental leadership to craft strategic blueprints, emphasizing process standardizations and optimization.
• Uphold unwavering adherence to company guidelines and protocols, prioritizing Amazon's Health and Safety.
• Assist comprehensive training initiatives to enhance workforce productivity and safety, tracking KPIs related to training effectiveness.
• Maintain meticulous inventory precision and perpetually refine operational processes to meet or exceed KPI benchmarks.
• Systematically minimize waste utilizing lean manufacturing framework (Takt time audits, Gemba Walks).
• Demonstrate adaptability to physically demanding requisites, including prolonged standing and heavy lifting.
• Ensure the continuous improvement of workstation ergonomics to enhance employee well-being and support operational optimization and efficiency in alignment with internal flow strategies and KPI objectives. Advanced Drainage Systems Buxton, North Dakota
Safety Chair March 2021 – April 2022
• Provide strong active presence in the functional work areas to observe operations and to work with employees to achieve safe behaviors and operations.
• Provide guidance and direction in EHS programs at the employee / supervisor level to ensure a common and effective approach.
• Conduct inspections and audits to ensure compliance with company programs and federal/state occupational safety and health regulations.
• Perform incident investigations and assist in corrective actions.
• Conduct job hazard analysis and recommend preventative/corrective action where hazards exist.
• Accurately maintain EHS records and data using Velocity EHS and Aspire-Xceleratemedia
• Manage hazardous waste and prevent environmental hazard
• Serve as chair on safety committees/councils
Quality Assurance Technician December 2020 – April 2022
• Drive Continuous Improvement at the company level through active involvement in scrap reduction activities
• Implementation and training of company, AASHTO, ASTM & CSA quality standards
• Communicate with Central Labs, other plants and resource personnel on quality related issues
• Daily review of product from all lines and inventory since previous day
• Monitor inspections of products to ensure compliance with requirements
• Maintain schedule and proper calibration of quality measurement instruments
• Routinely analyze data to drive root cause analysis and project identification
• Software: Wired Plant
O’Hair Shutters Lubbock, Texas
Production Associate- Manufacturing October 2020 - December 2020
• Assist on a periodic inventory check
• Operate CNC Machines to produce end product
• Perform quality control & quality Assurance measurements on Finished goods FABCorn- Food Sector Industry Lubbock, Texas
Process Industrial Engineer January 2020 - December 2020 Responsible for Optimizing Current Operations & Assist Operation Needs
• Improve packaging division, processing and automation
• Evaluate Quality Control and Quality Assurance
• Design a layout of the facility for continuous operations from 2.0 to 3.0
• Analyze current equipment to determine bottleneck and performance measurements
• Conduct data analysis to evaluate process flow, manufacturing performance, and cost-benefit
• Recommend techniques for process improvement
Education
Harrisburg University Harrisburg, PA
Master of Science in Project Management May 2023 – Present Texas Tech University Lubbock, TX
Bachelor of Science in Industrial Engineering May 2020 Minor in Mathematics
Six Sigma Green Belt Accredited by IISE- Certificate ID: 14127493 o Proficient in quality-control methodology and tools for process improvement. Lean Green Belt Accredited by IISE- Certificate ID: 14104290 o Proficient with lean methodologies with an end goal of maximizing customer value while minimizing waste.
Software Skills
• Knowledgeable of JMP Pro 14 for Quality assurance & control software
• Proficient with Autodesk Inventor 3D CAD software & MakerBot 3D Printer Control Software
• Mastery of Microsoft Office programs (Word, Excel, PowerPoint)
• Comfortable working with Rockwell Arena for Simulation modeling and animation
• Experienced with Petra software for Geological interpretation and log analysis Language Competencies
• Language skills:
o English: Fluent (speaking, reading, writing)
o Portuguese: Native (speaking, reading, writing)
o Spanish: basic (reading, speaking, writing)
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