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Residence Life Customer Service

Location:
Chicago, IL, 60602
Posted:
April 29, 2024

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Resume:

Contact

PHONE:

331-***-****

EMAIL:

ad5ck8@r.postjobfree.com

Address: **** *** **, ******* ****,

Illinois

Education

Governors State University

Fall 2023 – present

Major: Anthropology & Sociology

Major GPA: 3.3

St. Ambrose University

Fall 2017 – Spring 2021

Major: Sociology

83 credits completed

Member Of National Student Leadership

Society (NSLS)

Foundations of Leadership Certificate &

Badge:

https://app.nsls.org/web/public/social/sha

re/clr/2AB7e8Fwc4gFiuy26G7v8s

https://app.nsls.org/web/public/social/sha

re/badge/AvX2K8sFE1fEsurVX7V6mC

Leadership Training Badge:

https://app.nsls.org/web/public/social/sha

re/badge/DFeXgX4TubfkLdnSoG2w9V

Awards

Residence Life Program of the Year

2019

Transferrable Skills

Communication

Leadership

Time management

Creative problem solving

Training employees

Recruiting

Interviewing

Program planning

VOLUNTEER WORK AND LEADERSHIP

St. Ambrose Varsity Football

• Played starting running back and receiver on Varsity Football Team for two seasons

Demonstrated discipline, coachability and leadership

Assisted in coaching JV team during freshman year season

Received NAIA All-Conference Player of the Week first week of the season (2018)

• Selected to deliver Christmas presents on behalf of the team to under- resourced students in local schools

• Provided yard work services for local community residents St. Ambrose Residence Life

• Received “Program of the Year” from Residence Life department during 2018 – 2019 RA term

• Organized and facilitated the “Hoodie Basketball” program to cultivate unity during a period of high racial tensions at a PWI

• Created programs to educate students about diversity and inclusion

• Championed facilities access by enabling students who were unfairly banned from the gym to return and participate, leading to administration lifting the ban

WORK EXPERIENCE

Amazon Romeoville, IL

Delivery Associate November 2022 – August 2023

• Demonstrated strong and efficient performance in customer service

• Consistently lead the leaderboard of top driver honors via FICO® Safe Driving Score

• Influenced high-performing culture by training new drivers Harrison Elementary School Davenport, IA

After-School Program Aid October 2021 – January 2022

• Assisted students with completion of homework assignments

• Developed teamwork skills in students with sports activities

• Collaborated with teachers to create engaging activities for students

• Strengthened empathy by meeting students where they are rather than a

"one size fits all” approach

St. Ambrose University Davenport, IA

Career Center Advisor May 2019 – August 2019

• Maintained an inventory of job openings with various employers

• Obtained and analyzed feedback from employers with Ambrose’s alumni employees

• Helped with recruiting and match making process connecting employers with Ambrose alumni

• Coordinated students with job opportunities; helped students leverage the university career website

• Conducted weekly mock interviews with students throughout the semester averaging 3 per week

Resident Advisor (RA) August 2018 –May 2019

• Mediated conflict between student residents; accommodated resident living arrangements

• Organized and facilitated extra-curricular programs

• Monitored resident wellness; advocated for student-campus involvement

• Enforced campus policies

• Assisted new students in navigating campus geography and resources Isiah

Hawkins



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