Personal Information

Sonia Muhinkindi

**** ***** **** *****,

Fort Worth, TX76131

Phone: 817-***-****

E-mail: ad5cjc@r.postjobfree.com

Personal Profile

I am a young professional with exceptional customer care and logistical experience. My best quality is the capacity of being specific in following procedures and instructions with utmost respect and sensitivity while supporting my team to achieve the common goals and adequately meeting set deadlines.

Work Experience

1.Walmart: Quality and safety control: 8/2012 – 10/2015

Address: 5300 Westport Parkway, Fort Worth, TX 76177

Supervisor: Williams Jones Tel: 1-817-***-****

Duties:

Supporting QA training for new and existing associates

Performed Quality Audits, inspections and documentation.

Supported coordination of QA license, permit and registration activities.

Performed daily, weekly, monthly and quarterly quality assurance activities as required or directed by management and establishment policies.

Worked with Operations Performance and Process Improvement teams to progress Quality initiatives.

Monitored and reported periodically compliance levels and effectiveness through audit activities, observation, review of quality metrics as well as customer feedback

2.FedEx: Team lead of logistical supply chain: 11/2015 -9/2017

Address: 13550 Independence Parkway, Fort Worth, TX 76177

Supervisor: Caprace Uwizeye Tel: 1-801-***-****

Duties:

Coordinating and monitoring daily workload activities such as productivity tracking reviews, assignments and completion of daily workloads, accurate inventory maintenance, and quality and accuracy of orders.

Evaluating workloads and resources available for a proficient and effective workflow as well as assignments’ adjustments.

Monitoring all the operational equipment for safety, security and efficiency per company policies and rules and regulations.

Utilizing/assigning personnel where needed to ensure maximum efficiency and attainment of established production standards.

Responsible for the initial training of production floor personnel in accordance with Company guidelines.

3.Amway Transport LLC: Logistical maintenance, Shipping and Receiving: 10/2017 – Present

Address: 2100 S. Great Southwest Parkway, Ste 403; Grand Prairie, TX 75051

Supervisor: Jamal Nuno Tel: 1-214-***-****

Duties:

Overseeing and coordinating data system for storage and tracking of goods with truck drivers and shipment routes efficiency

Communicating with suppliers, receivers, drivers and staff for smooth shipment and resolving issues related to the quality of service, the goods and customer service quality of drivers.

Stage loading and unloading areas with appropriate equipment, materials and space as well as maintenance of standards expectations in following the rules and regulations regarding the company policies.

Ensure that concerned parties do prepare, package, document and deliver outgoing materials on time in the safest and effective and efficient manner.

Responsible for receiving, inspecting, inventory management, documenting and data storage for all transactions and generate daily, weekly, monthly and quarterly reports

Qualifications:

●Driving License

●Basic Life Support - Cardiopulmonary Resuscitation (CPR)

●Customer service certificate

●High School Diploma

●Multilingual and fluent in English, French and Swahili

References:

1.Names: Paul Rugira

Address: 8500 Cumberland Gap Drive, Fort Worth, TX 76244

Email: ad5cjc@r.postjobfree.com

Telephone Number: 1-817-***-****

2.Names: Sandra Nikitas

Address: 2824 Flint Rock Drive, Fort Worth, TX 76131

Email: ad5cjc@r.postjobfree.com

Telephone Number: 1-817-***-****

3.Names: Ella Stubbs

Address: PO BOX 182175, Arlington, TX 76096

Email: ad5cjc@r.postjobfree.com

Telephone Number: 1-469-***-****

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