Legal Assistant Administrative
Resume:
Lisa Jones
Legal Assistant
Valparaiso, FL *****
ad5cgl@r.postjobfree.com
Diligent and detail-oriented Legal Assistant with extensive experience in legal procedures and documentation. Adept at conducting legal research, drafting legal documentation, and managing case files. Skilled in providing administrative support to attorneys, coordinating meetings, and communicating effectively. Committed to maintaining confidentiality, accuracy, and professionalism in all aspects of legal assistance.
Authorized to work in the US for any employer
Work Experience
Legal Assistant
Office of the State Attorney - Fort Walton Beach, FL April 2019 to Present
• Set up and maintain attorneys' schedules by effectively screening incoming calls and mail using advanced calendar management to streamline workflow and prioritize tasks and appointments
• Generate and scan legal documents and correspondence as required by ensuring meticulous attention to detail and adherence to established procedures for accuracy and efficiency in supporting legal proceedings and client communications
• Assist in the processing and maintenance of all media including e-filings and evidence by downloading media files and electronically sharing through secure means
• Inform those related to cases by answering phone calls and speaking directly to them by providing updates and answering questions
• Input data into case management software program by efficiently reading reports provided by law enforcement or the courts to update case files with all necessary information
• Coordinate meetings and conference calls by accurately scheduling the date, time and place on attorneys calendars and notifying all parties to testify in depositions or to discuss cases
• Issue subpoenas to witnesses, victims or law enforcement by timely sending notification of service to testify in scheduled court proceedings
Claims Case Manager
Southeast Disability Advocates - Destin, FL
July 2017 to April 2019
• Review and accurately process customer Social Security Disability claims within required service level agreements (SLAs) providing the highest level of customer service
• Prepare and deliver all customer communications (mail, email, phone) within required timeframe. Stored all customer Social Security Disability Insurance (SSDI) claim documentation securely to protect personal and confidential information
• Effectively prioritize all claim activities to ensure all deadlines, requirements and productivity targets were met
• Review the Appeals Report regularly and took immediate action as necessary to keep claim processing on track
• Display empathy, patience, professionalism and sensitivity in all dealings with claimant customers
• Work with claimants to obtain required supporting detail and documentation within specified timeframes
Temporary Administrative Assistant
Keystone Staffing Resources - Fairview Heights, IL March 2017 to July 2017
• Assigned as an administrative assistant to the Director of Finance for the St. Louis Convention Center in St. Louis, Missouri
• Process and distribute the daily internal and external mail
• Process and submit expense reports and payments
• File and maintain account files, answer phones and assist in answering client and vendor questions
• Create and maintain invoices to clients
Claims Assistant 1/2
Allsup - Belleville, IL
July 2003 to September 2016
• Review claims and reports to determine eligibility and add additional detail and clarification as needed
• Work with claimants to obtain required supporting detail and documentation within specified timeframes to ensure all pertinent information was available
• Develop an effective case document filing system to accelerate paperwork processing
• Possess a thorough knowledge of SSDI processes and other Social Security Administration (SSA) benefits
• Complete the initial audit and process valid private disability insurance overpayment requests within 48 hours of receipt
• Verify the overpayment calculation for accuracy and work with clients and private disability companies to quickly resolve errors
• Coordinate ACH withdrawals for the reimbursement with 100% accuracy to include notification to the accounting department
• Close out cases and provide all related documentation for processing into the document management system
• Ensure all verbal and written communications with clients and claimants was effective and professional by maintaining claimant confidentiality in all correspondence
• Collaborate and build positive working relationships with other internal departments and external disability companies to ensure the highest level of service and support was provided Education
Credits in General Studies
Central Texas College
Credits in Business Administration
Northwest Florida State College
Credits in Health Services Management
Northwest Florida State College
Skills
• Case Management (10+ years)
• Documentation (10+ years)
• Data entry (10+ years)
• Customer service (10+ years)
Contact this candidate