Help Desk Project Management

Tracey Boseman

Roanoke Rapids, NC *****

ad5ce2@r.postjobfree.com

+1-252-***-****

Work Experience

Telecommunications Specialist

Halifax co e911

Education

Some college in Criminal justice paralegal

Halifax Community College

2018 to 2024

Skills

• Computer Networking

• WAN

• LAN

• Troubleshooting

• Microsoft Windows

• Network Firewalls

• Help Desk

• Project Management

• Disaster Recovery

• Operating Systems

• Technical Support (10+ years)

• System Administration

• Network Support

• Information Security

• English

• Organizational skills

• Computer skills

• Call center management

• Communication skills

• Conflict management

• Account management

• Information security

• Help desk

• Disaster recovery

• WAN

• Mentoring

• Typing

• Leadership

• Supervising experience

• Project management

• Store management

• Budgeting

• Analysis skills

• Windows

• Customer service

• Clerical experience

• Microsoft Word

• Administrative experience

• Telecommunication

• System administration

• Quality control

• Medical terminology

• Anatomy knowledge

• Office management

Certifications and Licenses

Emergency medical dispatch

August 1996 to August 2023

Pre arrival and post arrival instructions to offer assistance in life threatening medical situations SBI DCI

February 1989 to November 2024

Certified to enter, modify,clear, cancel records into the National Crime Information Center 7677298

Driver's License

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