G. LANELL MCDOWELL

**** ***** ** – Irving, TX ***61 · 214-***-****

ad5ccl@r.postjobfree.com · linkedin.com/in/Lanell-Mcdowell-1A2A85140 · SUMMARY

An established accounting leader with extensive experience in manufacturing industry. Experience in property management, experience helping non-profit. Self-motivated professional who is well versed in AP, AR, managing employees, inventory control, warranty process, etc. Proficient in Outlook, Office365, Dynamics, QuickBooks, Yardi, Peachtree. I am a fast learner, team player. PROFESSIONAL EXPERIENCE

MAY 2022 – TO CURRENT

ACCOUNTING MANAGER, FORTRESS SECURITY

• Daily collections

• Taking credit card and eft payments over the phone

• Auditing accounts for accuracy

• Set up auto pay

• Make payment plans

• Review customer accounts for accuracy

NOVEMBER 2005 – TO MAY 2022

OFFICE MANAGER/ACCOUNTING MANAGER, HOSHIZAKI SC DC NOV 2005 – JUNE 2006

• Managed parts and warehouse

JUL 2006 – SEP 2006

• Trained in Service department

• Set up dispatching process

• Set up scheduling process

OCT 2006 – MAY 2007

• Trained in customer service

• Became familiar with all aspects of the job

• Became the trainer for customer service

• Helped customer on the phone and via email

• Helped account managers as needed with customers and stock

• Controlled orders to ship

• Approved po’s to order equipment from other vendors Jun 2007 – May 2022

Promoted to Office Manager

2

• Oversaw all operations of this DC from CSR to parts/warehouse including the following:

• Worked with corporate as needed with special projects such as audits, end of month close, etc.

• Over see all AP

• Approved all payment for AP up to $2000.00

• AR - Review past due with accounting team

• Approve AR past due report for end of month

• Keep labor log up to date, verify AP vs. AR match

• Update customer accounts as needed

• Help with difficult customers

• Assist with release of orders due to customer account being past due and/or over credit limit

ROLE IN PARTS DEPARTMENT

• Organized and inventoried daily/monthly

• Manage warranty claim process

• Field warranty questions and issues with customers

• Helped process warranty claims

• Process all RMA’s that came through DC

• Issue credits for all returned parts/equipment

• Assist answering phones as needed

• Order stock weekly for parts

• Run daily cycle counts for parts/equipment for 3 locations ROLE IN HR

• Yearly reviews of my team

• Approved time off and bi-weekly timesheets

• Field questions and direct employee to correct HR person at corporate ROLE IN IT

• Trouble shoot for IT as needed

• Escalate to IT corporate if needed

JULY 2005 – TO SEPTEMBER 2005

AR, TEMP AGENCY/ROBERT HALF - JEWISH COMMUNITY CENTER

• Assist with excessive filing

• Made collection calls for past due accounts

• Took payments over the phone

• Helped set up auto pay for customers.

JANUARY 2004 – TO JUNE 2005

ACCOUNTING, POWER PROPERTIES

• Assisted CFO by gathering info needed for tenants

• Gather info needed for property taxes

• Helped with monthly reports

• Moved over to AR

• Approved tenant applications

• Ran background checks

• Set up new system for auto pay

3

• Collections of current and past tenants

• Scheduled service for tenants

• Walked properties, inspected for repairs and compliance JANUARY 1994 – TO DECEMBER 2004

PART OWNER, BELLOMY MCDOWELL INC

• Merged McDowell Company with Bellomy Heat & Air

• Set up office

• Hired employees

• Trained dispatcher, AR,AP personnel

• Processed sales tax monthly

• Processed warranty claims monthly

1984 – To 2003

PART OWNER, MCDOWELL COMPANY

• Performed all bookkeeping for our company using QuickBooks

• Invoiced customers

• Received payments, made deposits

• Processed AP

• Processed payroll

• Monthly sales tax

• Processed warranty

1978

SUNSET HIGH SCHOOL, DALLAS, TX, HIGH SCHOOL DIPLOMA 1996

MOUNTAIN VIEW COLLEGE, took Excel class

SKILLS

• Efficient in accounts receivables

• Efficient in accounts payable

• Over 40 years’ experience in accounting

ACTIVITIES

• Active in church

• Previous children’s director for over 30 years

• Volunteer with Many Helping Hands homeless ministry in Irving

• Active in children’s sports with son

4

REFERENCES

• Greg Cavender 817-***-**** ad5ccl@r.postjobfree.com Former VP Hoshizaki

• Jeff Wadley 972-***-**** ad5ccl@r.postjobfree.com Wadley Heat & Air

• Debbie Love-Babb 817-***-**** ad5ccl@r.postjobfree.com Friend

• Dawn Peterson 404-***-**** ad5ccl@r.postjobfree.com Former boss @ Hoshi

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