Team Lead Credit Card

Dianne N. Estrada

094*-***-****

**************@*****.***

Permenent address :#321 Nasalucag, Sula San Jose, Tarlac 2318 Currently residing at : 320 Kamagong st. Dau Pampanga 2900 Birthday: September 15,1995

OBJECTIVE

Seeking a challenging career with progressive organization that provides opportunity that capitalize my skills and abilities in providing customer support to clientele furthermore, an industry that promotes career growth.

EDUCATION

2018-2019 Tarlac State University

EXPERIENCE

2015-2016 Sutherland Global Services (Tarlac)

Customer Service Representative

2016-2018 Sitel (Tarlac)

Customer Relations Associate

Taking complaints from customers and provides resolution; Sales and supervisor line of sales representative.

2020-2021. Citi Bank (BGC Taguig)

Customer Solutions Officer

Processing credit card payments, filing disputes, processing credit card application and answering customer questions about their credit card. April 2021- July 2023 Iqor Clark

Specialist Team Lead

Processing orders of device and plan for our customers including home internet service (WiFi). TEX supervisor for customer care.

REFERENCE

Michelle Renee Waje

090********

T-mobile Supervisor

Iqor

Shaira Grace Romero

091********

Team Lead

Iqor

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