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Customer Service A Dedicated

Location:
Saskatoon, SK, Canada
Posted:
April 28, 2024

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Resume:

***B Henick Crescent, Saskatoon, SK, Canada ad5cbe@r.postjobfree.com 1-306-***-****

PROFESSIONAL SUMMARY

I am interested to apply for a job at your store. I hold a Bachelor of Science degree in Hospitality Management and have nearly five years of experience in various companies handling cashier operations, transactions, payments, and logistics financial transactions and customer service SKILLS AND EXPERTISE

Communication: Clear interaction with customers and employees.

Leadership: Inspiring and motivating others.

Organizational Skills: Keeping track of money and purchases.

Time Management: Ensuring efficient work.

Customer Service: Resolving customer issues.

Interpersonal Skills: Effective communication, empathy, and problem-solving.

Cash Handling: Accurate handling of transactions.

Inventory Management: Tracking and managing inventory. WORK EXPERIENCE

Production Specialist WiPro Philippines Inc.

Ayala Cebu City, Philippines

Jan 13, 2023- October 19, 2023

Provide support for doctors in the USA via calls and emails concerning health care insurances.

Offer information related to their bills, manage inquiries about billing, and address concerns regarding their insurance coverage.

Offer assistance for complaint resolution, address issues, and deliver solutions to customers. Bakery Quality Control Inspector Staff Search Asia Corporation Red Ribbon Mandaue City, Cebu, Philippines

November 2019- January 10, 2023

Performed detailed quality checks at the Red Ribbon bake shop in the Philippines. This included verifying ingredient accuracy, oven settings, and the production of cake and bread, as well as inspecting ovens, chillers, and other equipment to ensure smooth operations.

Branch Assistant Palawan Pawnshop

Poblacion, Barili, Cebu, Philippines

April 16, 2018 – July 2019

Support the branch manager in carrying out financial transactions, depositing money, making payments for orders, managing inventory, and more.

Conducted diverse financial transactions, encompassing real gold pawn transactions, renewals, redemptions, and issuing pawn tickets. Efficiently managed seamless money remittances, processed bills payments, and compiled daily reports, showcasing meticulous financial management. JANINE-LYN NAPONE

Customer Associate LBC Express Inc.

Poblacion, Danao City, Cebu, Philippines

November 3, 2014 – October 1, 2017

Handle financial transactions and any associated monetary payments for the LBC Express company.

Oversaw international logistics for air and sea shipments in the Philippines, handling documents, parcels, and cargoes. Managed transactions such as bills payment and local money remittances. Cashier Sanford Marketing Corp.

Canduman, Mandaue, Cebu, Philippines

April 2014 – October 2014

Managed cashiering operations, ensuring smooth transactions through the Point of Sale (POS) machine. Conducted item scanning, verified pricing accuracy, and efficiently processed payments, including Debit/Credit Card transactions, while maintaining detailed record-keeping On-The-Job Trainee -

Imperial Palace Waterpark Resort and Spa - Lapu-Lapu City, Cebu, Philippines October 21, 2013 – February 2, 2014

As a member of the guest acceptance crew, I handle financial transactions at the front desk, process payments, and perform additional related tasks

EDUCATIONAL BACKGROUND:

Graduated Bachelor of Science in Hospitality Management Cebu Technological University, Sabang, Danao City, Cebu Philippines S.Y. 2010 – 2014

Certifications:

National Certificate II – Bread and Pastry Production September 22, 2019 Food Plating Seminar March 1, 2013

Meat Processing and Culinary Arts April 28-29, 2011



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