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Customer Service A D

Location:
Banning, CA
Posted:
April 29, 2024

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Resume:

Dyana Brewster

Banning, CA *****

ad5c8h@r.postjobfree.com

+1-909-***-****

Efficient professional with 8+ years of experience proven knowledge of customer service and confidential correspondence. Aiming to leverage my skills to successfully fill the role at your company. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

T R O U B L E L I a I S O N L E a D

Burlington - Riverside, CA

August 2020 to Present

Specify manipulative or computational methods to be applied to

• models.

Define data requirements and gather and validate information,

• applying judgment and statistical tests.

Collaborate with senior managers and decision makers to identify and

• solve a variety of problems and to clarify management objectives. Develop business methods and procedures, including accounting

• systems, file systems, office systems, logistics systems, and production schedules. Study and analyze information about alternative courses of action to

• determine which plan will offer the best outcomes. Analyze information obtained from management to conceptualize and

• define operational problems.

Direct availability and allocation of materials, supplies, and finished

• products.

Collaborate with other departments as necessary to meet customer

• requirements, to take advantage of sales opportunities or, in the case of shortages, to minimize negative impacts on a business.

Develop and implement technical project management tools such as

• plans, schedules, and responsibility and compliance matrices. Direct team activities, establishing task priorities, scheduling and

• tracking work assignments, providing guidance, and ensuring the availability of resources. Report project plans, progress, and results.

Direct and support the compilation and analysis of technical source

• data necessary for product development.

Redesign the movement of goods to maximize value and minimize

• costs.

Oversee the daily performance of computer systems.

Answer user inquiries regarding computer software or hardware

• operation to resolve problems.

Enter commands and observe system functioning to verify correct

• operations and detect errors.

O R D E R P I C K E R

Gourmet food international - Colton, CA

February 2020 to August 2020

Read orders to ascertain catalog numbers, sizes, colors, and quantities

• of merchandise.

Obtain merchandise from bins or shelves.

Keep records of out-going orders.

Place merchandise on conveyors leading to wrapping areas.

Requisition additional materials, supplies, and equipment.

A D M I N I S T R a T O R

Interstate striping and signs - Banning, CA

June 2019 to January 2020

Prepare, examine, or analyze accounting records, financial statements,

• or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.

Report to management regarding the finances of establishment.

Establish tables of accounts and assign entries to proper accounts.

Develop, implement, modify, and document recordkeeping and

• accounting systems, making use of current computer technology. Compute taxes owed and prepare tax returns, ensuring compliance

• with payment, reporting or other tax requirements. Maintain or examine the records of government agencies.

Prepare forms and manuals for accounting and bookkeeping

• personnel, and direct their work activities.

G E N E R a L L a B O R

DHL - San Bernardino, CA

June 2019 to June 2019

Direct or coordinate production, processing, distribution, or marketing

• activities of industrial organizations.

A M B a S S a D O R

Way fair - Banning, CA

February 2019 to June 2019

Demonstrate or explain products, methods, or services to persuade

• customers to purchase products or use services.

Keep areas neat while working and return items to correct locations

• following demonstrations.

Record and report demonstration-related information, such as the

• number of questions asked by the audience or the number of coupons distributed. Transport, assemble, and disassemble materials used in presentations.

Practice demonstrations to ensure that they will run smoothly.

Prepare or alter presentation contents to target specific audiences.

Work as part of a team of demonstrators to accommodate large

• crowds.

Train demonstrators to present a company's products or services.

Production Lead

Modular metals fabricators - Moreno, CA

Perform quality checks on products and parts.

Package finished products and prepare them for shipment.

Rotate through all the tasks required in a particular production

• process.

Shovel, sweep, or otherwise clean work areas.

Review work orders and blueprints to ensure work is performed

• according to specifications.

Complete production reports to communicate team production level

• to management.

Determine work assignments and procedures.

Maintain production equipment and machinery.

Provide assistance in the production of wiring assemblies.

Supervise assemblers and train employees on job procedures.

Operate machinery and heavy equipment, such as forklifts.

Lead /Shipping and Receiving Clerk

Weber Logistics - Moreno Valley, CA

Lead on different accounts and check in and out drivers and contacts car if any discrepancy. Education

High school diploma

Moreno Valley High School - Moreno Valley, CA

June 2004 to June 2008

Skills

• Logistics (10+ years)

• Computer operation

• Computer skills (6 years)

• Product development

• Supervising experience

• Tax experience

• Accounting (1 year)

• Heavy equipment operation (2 years)

• M O R E N O V A L L E Y H I G H Spanish speaking CA Great communication skills

Completed coursework towards High School

Diploma (Sep 2010)

• Sales

• Customer service (2 years)

• Project management software (3 years)

• Financial report writing

• Product demos

• Financial report interpretation

• Bookkeeping

Certifications and Licenses

Infant & Toddler Certification



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