Owner
Resume:
Business & Sales
Michael W. Lewis
ad5c7n@r.postjobfree.com • 949-***-****
Accomplished with 25+ years’ experience leading new business start-ups, creating sales teams, and exceeding sales objectives driving revenue growth through new ventures across several segments.
Fluent in many sales techniques, strategic management, and customer service. Generated multimillion-dollar revenue growth, year after year, in several key market segments. Repeated success in developing strategic partnerships, implementing financial planning strategies, creating sales budgets, pre-qualifying/underwriting for favorable financing, leasing ground up developments, and negotiating product sourcing and vendor contracts. Areas of Expertise
• Ecommerce solutions trainer
• Business Development & Expansion
• Managing LIHTC and TCAC requirements
• Building quality sales teams
• Business Expansions
• Consumer Financing
• Apartment bond financing HUD
• Proficient at Zendesk
• On site management of 275-unit
apartment complex, 3 buildings
• Asset Acquisition & Disposition
• Team Leadership & Mentoring
Accomplishments
• Successfully acquired highly affordable land for the development of a wide range of high-density multi-family housing, including HUD low -income apartments and conventional condominiums for a local development company. Trained sales managers to optimize completed portfolio of assets of low income and conventional properties in Orange County and Inland Empire
• Led business plan drafting, infrastructure layout and start -up of multiple businesses over the span of 30 years. Three of those companies were acquired by competitors in multimillion-dollar sale deals.
• Augmented business effectiveness via entering into a multimillion-dollar acquisition agreements with smaller companies arranging third party capital to fund the acquisitions.
• Negotiated the successful multimillion-dollar acquisition of MCSI by Consolidated Route.
• Was key in successfully merging Investco, LLC with a major real estate developer in a multimillion-dollar acquisition. SALES AND CUSTOMER SERVICE 2018 - 2022
From 2020 to 2022. I worked as an independent consultant for Family First and Seniors Insurance companies via tele-sales. The position involved evaluating call center effectiveness, suggested changes and improvements including estimating increased sales, improved customer satisfaction and overall consumer perception of the companies. The call center functioned as a clearing house for inbound calls requesting insurance quotes; all callers required qualifying by the center agents then transferring as a warm lead to one of their sales agents. Over a period of 18 months, I was able to improve the customer qualifying process, customer satisfaction with the agents and warm transfers that were smoother and led to more closed transactions.
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2018 to 2020 I spent 2 years working in the cash advance business lending field initially as an agent learning online sales solutions in a consultancy capacity. I made some recommendations to the agents call script, integrated more comprehensive training, and upgraded the online CRM to FDCPA/CFPB/FCRA compliance. The modifications the owner and I incorporated almost immediately improved customer experience, transaction closings and overall company ROI. INVESTCO, LLC. 2002 – 2018
Vice President, GM – Real Estate Development
Lead all the aspects of Low-Income Housing Tax Credit (LIHTC) and HUD projects for construction of $60M of affordable rental housing for low-income households using county and state set aside bond financing. Steer property contract negotiations and selection of appropriate contractors and lenders with the focus of saving construction costs, and operational costs. Administer all the real estate operations, such as, acquisitions, design, engineering, construction and planning requirements, zoning rules, through city and county permitting.
Successfully acquired highly affordable raw land, and commercial zoned properties for the development of a wide range of high- density commercial projects including apartments and condominiums. Cultivated significant margin and boosted company bottom-line by managing lease contracts, ongoing property management, maintenance, and sale for above market prices. After the completion of each property, our on-site call center would begin our outreach program and reach out to shelters and recommend people with SSI that we will provide them a new home as HUD would pay most of the rent, tenants only $125/mo. We worked with a food bank who supplied 2 weeks of food at a time while Goodwill handled the clothing, MISSION CRANE SERVICE, INC 1989 - 1998
Founder, Pres./CEO
• December 1989 Mission Crane Service was founded for development of specialized crane operations.
• April 1993 began manufacturing our own line of crane equipment which were less expensive, and superior in function.
• In 1996, MCSI signed a four-year exclusive contract with Denny’s corporate for all 1,300 company stores and 500 franchise units.
• Sales and marketing were expanded to 28 states and 37 branch offices. Were able to add over $38M in revenue between 1996 and 1997.
• In 1998 MCSI had become the second largest operator in the US with over 2,700 locations and $52M in revenue.
• In 1998, an all-cash multimillion-dollar sale was negotiated with Consolidated Route. Stayed on with the new operating entity for 12 months
Additional Experience
• GM – Future Properties Commercial Finance and Development, San Diego
• CA - Life and Health Insurance License
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Education
• California Real Estate License 1990-2017
• California Contractors License 2002-2009
• University of So California 1978-1980
YARDI, AppFolio, Mass 200, MS Office Pro, Sales Force, Quick Books Pro Manufacture, Constant Contact
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