Customer Service Front Desk

**************@*****.********* com Deatsville, Alabama Clark +1-205-***-****

WORK HISTORY

Store Cashier at Emerald Mountain County

**/**** - **/**** (5 months)

* Responsible for taking money in the form of cash or credit card from patrons in exchange for food or services. * Scans items, provides change, balances drawer, and processes card transactions.

Waitress at Red lobster

11/2016 - 01/2017 (3 months)

* Provide excellent customer service to ensure satisfaction * Greet customers and present menu * Make menu recommendations or share additional information upon request * Take and serve food drinks orders and up-sell additional products when appropriate * Arrange table settings and maintain tables clean and tidy * Check products for quality and correct any problems * Deliver checks and collect payments * Working closely with all serving and kitchen staff * Follow all relevant health department rules regulations and all customer service guidelines Front Desk at Home Health Care

09/2014 - 10/2016 (2 years)

* Acted as first point-of-contact for customers and pets visitors. * Promptly answered multi-line phone system scheduled appointments and fielded inquiries. * Maintained office reception area for sanitary purposes and restocked

reading literature for customers.

Cleaner at

08/2010 - 04/2014 (4 years)

heavy cleaning duties such as cleaning floors, glass, washing and scrubbing walls, vacuum carpets, and sweep floors in vacant homes and apartments.

* Gather and remove trash throughout the entire home apartment office. Front Desk at Best Western Hotel

01/2000 - 12/2010 (11 years)

. * Register process guests and their assigned rooms. * Accommodate guest requests. * Communicating with hotel staff on the status of guest rooms. * Up Selling guest rooms and promoting hotel services. * Handling cash payments. * Maintain a clean and neat front desk area. * Multitasking answering phones while handling guests in office.

EDUCATION

Stanhope Elmore High School

Graduated 1970

SKILLS

oil and gas, 0 year

occupational health and safety administration (osha), 10 years lifting, 0 year

LANGUAGES

Spanish, Bilingual

English, Fluent

SOCIAL NETWORKS

Facebook, https://********@*****.***

Linkedin, https://www.linkedin.com/in/luismcouvertier ABOUT ME

I served in the military

I have a drivers license

I have management experience

I have a security clearance

Contact this candidate