PROFESSIONAL SUMMARY
SKILLS
EXPERIENCE
LEAH WHITEHEAD
918-***-**** ***********@*****.*** Okmulgee, Ok 7447 Aspiring Retail Sales Associate with 15+ years of experience answering customer questions and overseeing promotional sales prices. Reliable professional recognized by peers for my effective multitasking and teamwork skills. Looking to apply my experience with Suggestive Selling and Product Promotion at your company. Ambitious individual with proven track record of launching successful businesses, establishing and managing operations, and driving financial results. Respected leader who is adept at cultivating relationships with customers and employees, and motivating teams to work together to achieve business objectives. Exceptional problem-solving and communication skills, with a focus on creating customer-centric solutions to drive business growth. Seeking to utilize interpersonaland organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Organizational Skills Creative Thinking
Customer Relations Leadership Abilities
Adaptability and Flexibility
Cannabis Unlimited
Pryor, OK January 2021 - April 2022
OWNER
Negotiated contracts and agreements with
business partners, vendors, and customers.
Managed budgets effectively by accurately
forecasting expenses and revenues.
Built and maintained strong relationships at all
levels of the organization.
Developed strong relationships with vendors to
secure favorable pricing agreements.
Scheduled deliveries with service vendors or
product suppliers.
Analyzed financial data to ensure optimal
profitability for the company.
Negotiated contracts with suppliers to reduce
costs while increasing quality standards.
Implemented cost-saving measures throughout
the organization while maintaining excellent
customer service levels.
Implemented a cost-cutting strategy to reduce
overhead expenses.
Seneca House
Seneca, MO May 2015 - December 2020
CNA
Delivered direct care to patients, assisting with
bathing, feeding, and grooming tasks.
Completed daily documentation and charts
regarding patient care and input reports into
practice databases.
Prepared residents for meals and assisted with
feeding.
Utilized PPE appropriately and followed patient
safety and infection control guidelines.
Measured patient vital signs, recording body Followed HIPAA regulations to maintain temperature, blood pressure, and heart rate. confidentiality of sensitive medical and personal information.
Lifted and repositioned non-ambulatory patients
to prevent accidents and falls.
Observed changes in patient status and response
and immediately communicated concerns to
nursing staff.
Developed trusting relationships and provided
emotional support to patients and families.
Answered call lights to provide emergency
treatment and assistance to patients.
Monitored pain and provided comfort measures,
reporting abnormalities to nursing staff.
Completed in-service training and attended
performance improvement meetings.
Utilized restorative care techniques to promote
patient independence.
Assisted with admission and discharge processes
to provide continuity of care.
Contributed positively to team environment
through effective problem solving strategies.
Exhibited excellent communication skills when
interacting with patients and their families.
Utilized critical thinking skills to prioritize tasks based on patient needs.
Provided emotional support and encouragement to
enhance self-esteem of patients.
Assisted with range of motion exercises,
ambulation and positioning of bedridden patients.
Managed multiple tasks effectively while
maintaining composure under pressure situations.
Gas-N-Snack
Seneca, MO September 2012 - November 2015
GAS STATION CLERK
Performed daily store opening, closing duties such as counting money in the cash drawer, restocking
shelves, cleaning store interior, exterior areas.
Reported any suspicious activity or theft incidents to management immediately.
Operated cash register efficiently and accurately,
processing customer payments quickly and
correctly.
Provided excellent customer service by greeting
customers promptly and responding to inquiries in
a friendly manner.
Ensured compliance with all applicable laws,
regulations, policies, and procedures related to the sale of gasoline.
Managed inventory levels by ordering products
based on sales trends and customer requests.
Conducted regular inspections of gas tanks for
leaks or other potential hazards.
Processed credit card transactions accurately
while adhering to company security protocols.
Operated cash register and card machines to
process customer transactions.
Verified age of customers purchasing alcohol or
cigarettes.
Dispensed lottery tickets according to established procedures.
Developed and maintained a positive working
relationship with customers.
Arranged and restocked displays and merchandise
racks to maintain store appearance.
Fellows Rentals
Seneca, MO May 2010 - November 2015
PROPERTY MANAGER
Managed daily administrative tasks, including
tenant relations and rent collections.
Provided customer service support by responding
promptly to inquiries or requests from tenants.
Maintained accurate records of all tenant Conducted regular walk-throughs of vacant units EDUCATION
CERTIFICATIONS
information including contact details and payment
history.
prior to move-in date for cleaning and
maintenance purposes.
Developed and maintained positive relationships
with tenants to ensure satisfaction with living
conditions.
Conducted regular property inspections to identify potential maintenance issues.
Initiated eviction proceedings when necessary
according to state law and court orders.
Implemented proactive strategies for property
maintenance, repairs, and improvements.
Developed and maintained professional
relationships with residents, community and
owners.
Monitored tenant activity to address complaints or violations of lease agreements.
Oversaw and maintained accurate records of all
tenant occupancy.
Negotiated and executed new leases, renewals, and
terminations.
Prepared and presented detailed status reports of
properties to owners.
Assisted in the selection process of new tenants by conducting background checks and verifying
references.
Coordinated regular inspections of residential
units to identify potential issues or hazards.
Grove High School, Grove, OK May 2020
COMPLETED COURSEWORK TOWARDS HIGH SCHOOL DIPLOMA
CNA