General Manager Customer Service
Resume:
Abu Sayed
**** *** ****** ***** **** ny *****
ad5c5a@r.postjobfree.com
Professional Summary
Accomplished highly motivated General Manager with over four years supervisory experience. Perceptive, confident in making quick effective decisions with minimal information. Able to leam policies and procedures as a guide to make correct decisions. Able to adapt easily and use available manpower and resources, data, and tools to set priorities to en sure the smooth operation of the organization. Collect information to improve customer satisfaction and ensure employees needs are heard.
Work Experience
Dominos
01/2020-02/2024
General Manager
● Cost Control Inventory Control Cash Control Customer Relations
● Staffing Paperwork Food Management Perfect Image
● Store Cleanliness Marketing Profitability Training
● Attendance & Punctuality Protection of Company Assets Medaid Pharmacy
03/2016-06/2018
Cashier/Customer service associate
● Issues receipts, refunds, credits, or change due to customers.
● Greets customers entering establishments.
● Maintains clean and orderly checkout areas.
● Establishes or identifies prices of goods, services or admission, and tabulates bills using calculators, cash registers, or optical price scanners.
● Resolves customer complaints.
● Answers customers' questions, and provides information on procedures or polices
● Keeps accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
● Exchanges money, credit, and makes change for customers.
● Reconciles 3ª party payment and accounts.
● Works with the billing department to balance accounts).
● Receives written prescription or refill requests and verifies the information is complete ano accurate.
Education 09/2018 – 06 2022
Hillcrest high school
160-05 Highland Ave, Queens, NY 11432
Skills and Attributes
● Quick learner
● Problem solving
● People person
● Communication skills
● Leadership skills.
● Friendly
● Service and support
● Ability to handle pressure
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