CAREER HISTORY
Communicate internally and externally to uphold, manage
and report account information and data.
Support customer's in the daily maintenance of personal finance accounts.
Initiate and arbitrate disputes within the security department of the institution.
Handle incoming calls and inquiries from current or prospective clients .
Senior Account Manager
Discover Financial Services (New Castle, DE) Sept. 2020 - Sept. 2022 ACADEMIC BACKGROUND
Temple University (Philadelphia. PA)
Journalism
2016-2017
Rowan University (Glassboro, NJ)
Graduated Cum Laude
BA Public Relations
BA Advertising
JENNA GREENLEE
PUBLIC RELATIONS } MARKETING ADVERTISING
Communications professional who has
experience in writing and editing various
forms of copy. Has successfully ran digital
marketing campaigns for Fortune 500
companies and small non-profit
organizations. Works well in a team or
individual setting and always looking to learn
from other professionals in my field.
TALENTS & SKILLS
Advanced knowledge of Google Suite
and Microsoft Office
Comfortable using Adobe programs
such as InDesign and Photoshop.
Proficient in using Canva and Canva+
Event planning and coordinating
Multi-tasking
Over 7 years experience in customer
service
CONTACT INFORMATION
Phone: 610-***-****
Email: ad5c3g@r.postjobfree.com
Website:https://greenleej6.wixsite.com/re
sume
ORGANIZATIONS
Previous member of the Public
Relations Student Society of America
(PRSSA)
Residential Assistant in Residential
Learning and University Housing for 2
years at Rowan University
Account Manager for PRaction -- a
student run PR firm at Rowan
University
Executive Producer for "The Vibe" -- a
student run television program on TU
TV while at Temple University in 2016
Volunteer for Special Olympics for two
years in Delaware in 2014-2016
Creative Strategist
VaynerMedia (New York, NY) Sept. 2022 - Dec. 2022 Developing creative strategies and briefs for client on digital marketing campaigns
Searching for highest impact opportunities to engage strategically and creatively for the brand on digital platforms. Research and analyze cultural trends and relevance to suggest possible creative campaigns for brand
Creating and maintaining brand voice, tone and personality when engaging with audiences on social channels
Analyzing and interpreting brand's online and social presence compared to competitors.
Engagement Officer
Delaware Humanities (Wilmington, DE) Feb. 2023 - Present Develop cohesive marketing plan and online presence using digital campaigns and various social media tools
Manages email marketing system and oversees communications database
Coordinates internal staff communication calendar
Identify and expand new audiences outlined by strategic plan created by myself and Executive Director
Manages basic media relations and media lists as well as establishing partnerships with constituency groups for targeted program marketing
PERSONAL HISTORY