Patient Care Technician

ad5c3d@r.postjobfree.com ***** Essendine Lane, Houston, TX 77045 713-***-****

OBJECTIVES

Seeking a challenging and rewarding position that allows me to utilize and expand my knowledge and experiences. EXPERIENCE

DaVita Kidney Care 2207 Crawford St., Houston, TX 77002 Patient Care Technician, 09/2022 – Present

• Direct one-on-one patient care to provide hygienic dialysis treatment.

• Monitor patients before, during and after dialysis treatment including measuring and recording stats, patient observations, and hemodialysis machine setup.

• Educate patients on Kidney Dialysis related topics.

• Assist with process improvement.

Houston Methodist Hospital 6565 Fannin Street, Houston, TX 77030 Environmental Services Representative, 05/2022 – 09/2022

• Responded to requests for assistance with directions and information from patients, staff and visitors.

• Communicated and documented any facility or patient related issues to management, as appropriate.

• Performed efficient room cleaning processes ensuring timely patient admissions.

• Tracked, logged, and notified appropriate management of safety and repair needs for equipment.

• Handled cash transactions in accordance to Institutional and Departmental guidelines. MD Anderson Cancer Center 1515 Holcombe Blvd., Houston, TX 77030 Sr. Cashier, 11/2019 – 05/2022

• Verified assigned bank is correct and sets up register.

• Performed cash handling transactions in accordance to Institutional and Departmental guidelines.

• Checked out each customer by checking employee ID’s, examining items on trays and properly charge.

• Provides each customer with an error free register tally of the total meal transaction.

• Prepared and verified daily sales totals with supervisor at end of shift. Deposits money at end of shift.

• Trained new cashiers.

• Monitored cashier breaks and workstations.

• Completed cashier audits due at end of month. Checked daily for all cashier change orders.

• Maintained a well-stocked area by replenishing condiments, food items, trays, plastic-ware and napkins. LAKESHIA DAVOYA WATTS

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Lakeshia Davoya Watts

• Performed inventory and placed daily unit orders for the venue, as directed.

• Maintained a safe and sanitary work area by disposing of clutter around register area; cleaning counter tops frequently and keeping work area free of personal belongings.

• Maintained a safe and sanitary work area in the vault room.

• Updated Micros 3700 PC to correspond with appropriate day in the menu cycle.

• Checked daily touch-screen setup on Point of Sales (POS). Aramark NRG 8825 Kirby Drive, Houston, TX 77054

Concession Supervisor, 9/2011 – 11/2019

• Provided oversight of day-today concession operation and delivered high quality food service.

• Engaged with guests and handled any concerns.

• Scheduled and assigned daily work assignments for the team and supervised the completion of tasks.

• Trained and guided staff on job duties, proper food safety and sanitation procedures.

• Cashiered when backup up was needed.

Counter – NRG Concession Stands, 7/2009 – 9/2011

• Operated concession stands by taking orders, receiving cash and provide correct change.

• Provided exceptional customer service and delivered food request to customers.

• Prepared a daily report that verifies transaction from cash receipts.

• Organized and ensured daily cleaning and sterilization at the regularly scheduled intervals.

• Ensured food items and supplies were checked in at time of arrival. Walgreens

Pharmacy Technician Externship Program 2012 - 2013

• Helped health care providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to the pharmacist. Maintained pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs. Kept a safe and clean pharmacy by complying with procedures, rules, and regulations. Protected patients and employees by adhering to infection-control policies and protocols. Organized medications for pharmacist to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapies. Maintained records by recording and filing physicians' orders and prescriptions. Generated revenues by calculating, recording, and issuing charges. Ensured medication availability by delivering medications to patients and departments. Prepared reports by collecting and summarizing information. Contributed to team effort by accomplishing related results as needed. 3

Lakeshia Davoya Watts

EDUCATION

Sanford Brown College

February 2013, Pharmacy Tech Trainee

James Madison High School

May 2009, High School Diploma

SKILLS

Patient Care, Drawing Blood, Customer Service & Multitasking Cash Handling – Point of Sales System (POS)

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