Information Technology Team Leader

SUMMARY

Highly skilled Information Technology Project Leader with extensive experience in project management and IT consulting. Well versed in all IT areas, business principles and processes. Highly skilled in Internet administration & architecture, database administration, systems analysis and application development. Analytical, sharp minded, industrious, discerning problem solver.

PROFESSIONAL EXPERIENCE

United States Postal Service, (contract thru Peraton), Eagan, MN

WebSphere Administrator September 2021-April 2024

Monitored/Supported the SSA on-line systems.

Skill Set: IBM z/OS, WebSphere (WAS), Webserver, Control-D, UNIX (USS), DB2, Net View, Security, and REXX. Clearance (Public Trust).

Updated/Installed fixes (IBM updates & Certificates) to WebSphere (WAS) & Web Servers.

Engaged in Application Testing with developers.

Created SOP’s and documented processes.

CareerDevs

Salesforce Team Leader January 2022-July 2022

Team Leader in a virtual educational training environment.

Skill Set: Salesforce, Trello, Slack, Google Applications

Provide Salesforce educational training to IT Professionals.

PNC Bank, Pittsburg, PA

Enterprise Solution Designer (contract) April 2021-July 2021

Performed Enterprise Solution Designer tasks in a banking environment that support all banking departments.

Skill Set: SAP ARIS, ServiceNow, Salesforce, Visio, Clarizen.

Modified existing enterprise designs in Visio and ARIS.

United States Social Security Administration, (contract thru Northrop Grumman Corporation), Research Triangle Park, NC

IT Specialist December 2018-February 2021

Monitored/Supported the SSA on-line systems.

Skill Set: IBM z, WebSphere (WAS, MQ), Omegamon, CICSPLEX, Tivoli (TEPS), CA Introscope, UNIX, Linux, AWS Cloud, DynaTrace, DB2, IMS, IDMS, NetView, Security Clearance (Public Trust).

Monitored WebSphere products & Web Servers on the AWS Cloud.

Monitored IBM Sysplexes hosting CICS, MQ, and DB2.

Coordinated with other Government / State agencies.

Monitored ACH Transfers to Government / State agencies.

IBM, Armonk, NY

IT Project Coordinator for Middleware Open Systems (contract) August 2011-December 2017

Supported a large financial institutional bank (State Street Corporation) regarding their IT needs.

Skill Set: Microsoft (Office Project, Suite & Visio), IBM Maximo, BMC Remedy, WebSphere (Application Server & Portal), BEA Systems WebLogic, UNIX, Linux, Window Server (2005-2008), Apache, MS IIS.

Managed WebSphere products & Web Servers to the IBM Cloud.

Managed middleware resources for weekly Disaster Recovery exercises.

Managed & created process to stream-line activities for middleware server builds that saved IBM resources, reduced time metrics & meeting times. Created on-line documentation process to complement the latter.

Coordinated and executed transitional training webinars for IBM USA & India resources with client departments regarding: Future work procedures & job duty expectations for IBM personnel.

Coordinated ACH & IBM Sterling Direct Connect activities to outside financial institutions.

Dell Systems (Health Division), Round Rock, TX

System Administrator UNIX /Linux Senior Specialist (contract) January 2011-June 2011

Supported multiple projects within an e-business infrastructure department for Blue Cross Blue Shield of RI

Skill Set: WebSphere Application Server V6, WebSphere MQ, Sun: JCAPS V6.0, Glassfish Application Server, Sun Open MQ, Application Manager V9, NetBeans, Oracle (9i, 10g & 11g), SYBASE, UDB DB2, Linux, AIX, SQL.

Created, Installed, Configured Oracle JCAPS SOA environments for production & upgraded WebSphere Application Server production environments.

Analyzed & monitored performance metrics of environments, JVM’s, and applications; utilized systems software tools to identify problem areas; supported release & deploy of services in JCAPS environments for Production & Development.

Computer Sciences Corporation, Falls Church, VA (Pratt & Whitney Account)

Senior WebSphere Administrator / Project Leader June 2006-October 2008

Led multiple projects that supported an e-business infrastructure department for a global defense contractor

Skill Set: WebSphere Application Server Versions: 5 (WSADIE (Studio)) & 6, BEA Systems WebLogic & Plumtree Portal server, ColdFusion, JRUN, CA SiteMinder, Tivoli (ITCAMS), Microsoft IIS, Apache Server, Tomcat, ANT, JACL, JAVA, XML, J2EE, Oracle (8i, 9i, & 10g), Windows NT/2000 & 2003, AIX, Jtest, Loadrunner, Eclipse(IBM RAD), Hummingbird, WebTop, Documentum, Dameware, SQL.

Managed, scheduled and supported software upgrades of WebSphere Application Server development, test & production environments; increased application up-time 50% to 100% for all customers.

Analyzed & monitored performance metrics of environments, JVM’s, and applications; utilized systems software tools to identify problem areas; implemented new internal business processes; improved the efficiency of business processes by 50%.

Northrop Grumman Corporation, Los Angeles, CA

Analyst & WebSphere Administrator Consultant (contract) December 2005-2006 May

Analyzed and evaluated effectiveness of e-business infrastructure environment

Skill Set: WebSphere Application Server Versions: 5 (WSADIE (Studio)), Tivoli (Webseal, Authorization, Policy, & IBM Directory Servers), Apache Server, ANT, JACL, Java, XML, J2EE, UDB DB2, Linux, and Windows NT/2000, SQL.

Uncovered root cause of dysfunctional environment; Poor documentation, lack of standards & procedures, and outdated software versions.

Proposed system & application upgrade strategy for substantial improvement of e-business environment.

IBM, Armonk, NY

z/OS WebSphere Systems Programmer & DBA (contract) October 2004-December 2005

Provided WebSphere & DBA expertise for WebSphere Application Server product

Skill Set: WebSphere Application Server Versions: 5, 6 & 7 (MQ & Integrator, WSADIE (Studio), Portal, Commerce, WBI, Process Choreography, CEI) ANT, JACL, JAVA, C++, XML, J2EE, Lotus Notes, UDB DB2, z/OS, UNIX, Linux, Windows XP, VM\CMS, SQL.

Developed, tested, installed & supported WebSphere Application Server product line builds across multiple operating system platforms.

Administered scheduled product updates to resolve customer problems regarding their configurations.

BJ’S Wholesale Club, Natick, MA

Information Technology Consultant (contract) January 2004-October 2004

The objectives of this position included applying my DBA experience to a new division that BJ’S Wholesale was creating called PROFOODS. My assigned tasks consisted of creating a whole new set of DB2 and UDB DB2 databases on multiple platforms. There was also some IMS database requirement work on this project.

Skill Set: JAVA, XML, J2EE, CICS, COBOL (MVS, 390), OS\JCL, BMC, DFSORT, Compuware Xpediter, CA Changeman, MS Project, Mercator, WebSphere (MQ & Application Server), UDB DB2, SQL, MS SQL Server, DB2 (QMF & SPUFI), Oracle, IMS DC/DB, VSAM, UNIX, Windows 2003.

The project also included some application re-engineering on their online and batch systems from an architectural standpoint, which I provided analysis and support.

Along with the above duties I also was brought in for my IBM WebSphere MQ family of products knowledge and also provided some hands on experience and analysis for this re-engineering task of their PROFOOD applications

Fleet Boston Bank (Bank of America), Boston, MA

Architect, Analyst & Developer (contract) June 2001-December 2003

Spearheaded a redesign of an online 3-tier Wholesale banking application.

Skill Set: WebSphere Application Server V4.0, JAVA, XML, J2EE, Test Director, Clear Case, JBuilder, CICS, COBOL (MVS, 390), OS\JCL, BMC, Easytrieve, Endevor, DFSORT, Compuware Xpediter, CA (Intertest, Changeman), MS Project, Mercator, WebSphere MQ, UDB DB2, MS SQL, DB2, SQL, Oracle, VSAM, UNIX, Windows 2000.

Improved business & user functionality resulted in increased customer satisfaction.

Higher customer account conversions to the process translated into higher revenue and lower costs for the bank.

Project success led to a spin-off application that catered to small business banking customers.

Improved money transfer process system for online/batch transactions thru web/mainframe enhancements.

EDUCATION

Bachelor of Science in Business Administration (84)

Computer Information Systems, Bryant University, Smithfield, Rhode Island

Associate of Science in Computer Science (82)

Computer Science, Community College of Rhode Island, Warwick, Rhode Island

Project Management Professional (PMP) certification class, Bryant University, Smithfield, Rhode Island

TRAINING

Salesforce Administration Training 2022

IBM Tivoli Composite Application Manager for WebSphere 6.0 Administration (2006)

Sun Microsystems JAVA Fundamentals Study Group (2006)

Sun Microsystems Sun – DWS385 – Developing Java Web Services (2006)

Sun Microsystems Developing Applications for J2EE Platform (2007)

IBM WBISF Systems Programmer Class for WebSphere 5.0 (2004)

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