High School Customer Service
Resume:
Mary Rogney
Receptionist
Marshfield, WI *****
************@*****.***
Answered a multi line phone system transferred calls to the appropriate nursing station. Made all medical and dental appointment for resident also made sure they needed taxi transportation reconciled the company debit card each month handled the resident trust account deposit the money into there account did some admission information into the computer system
#readytowork
Authorized to work in the US for any employer
Work Experience
Bartender
Sherri Land Bar - Milladore, WI
June 2000 to Present
wait on customers take your money for there food or drinks serve there food and go back and see if they need anything else ask them how everything was and give ticket to pay and say thank you please stop again
Receptionist
Atrium Post Acute care of Marshfield - Marshfield, WI August 2016 to January 2020
Answer a multi line phone system do all the medical scanning of resident charts do the deposits on resident trust accounts when they are residents with us send phone request to our corporate building for billing make appointment for residents and set up taxi rides to clinic, have lots of computer skills that I’ve worked with thru my former employer had lots of communication skills on the phone or in person love working with people
Education
High school or equivalent
Auburndale High School
August 2016 to Present
CNA class in 1993 in Medical Terminlogy
Mid-State Technical College - Marshfield, WI
January 1992 to May 1993
High school or equivalent
Auburndale High School
Skills
• Billing
• Data Entry
• Filing
• Microsoft
• Customer Service Skills (5 years)
• Scheduling (3 years)
• Multi task
• Outlook
• Clerical
• Inventory
• Shipping & Receiving (3 years)
• Customer Service (3 years)
• Microsoft Outlook (3 years)
• Microsoft Office
• Management
• Medical Office Experience (3 years)
• Receptionist (9 years)
• Time Management (3 years)
• Office Experience (9 years)
• Microsoft Word
• Organizational Skills (9 years)
• Microsoft Word
• Front Desk (9 years)
• Schedule Management (3 years)
• Project Scheduling
• Clerical Experience
• Administrative Experience
• Multi-line Phone Systems
• English
• Phone Etiquette (9 years)
• Medical Records
• Medical Terminology
• Caregiving
• Insurance Verification
• Bartending
• Office Management
Certifications and Licenses
CNA
August 1993 to August 1994
Had a CNA then it lasped with medical terminology
Assessments
Customer Focus & Orientation — Familiar
August 2019
Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_assignment/girgy8i8zvseibgt Receptionist — Completed
August 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: https://share.indeedassessments.com/share_assignment/g6a2bkhahffxfa6h Customer Focus & Orientation — Familiar
April 2020
Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_to_profile/ fc0f35fb812c20d5afd7b47eed0ecc55eed53dc074545cb7
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate