Elizabeth Hernández-Evans

PO Box *****

Cheyenne, WY 82003

Phone: 307-***-****

Cell: 970-***-****

Email: ad5bz6@r.postjobfree.com

OBJECTIVE

To obtain an administrative position within a progressive company, while utilizing my educational and work experience. To also offer my skills and talents to further enhance your office environment and possible personal growth.

EDUCATION

2009-2011 MA of Science Degree, Business Management & Administration, Colorado Technical University

2007-2008 Bachelors of Science Degree, Business Management & Administration, Colorado Technical University

2001-2002 Associate of Arts Degree, English, Laramie County Community College

1999 – 2001 Associate of Arts Degree, Communications, Laramie County Community College

1996-1998 University of Wyoming

Miscellaneous Sales training, various management training classes

SPECIAL SKILLS Highly organized, energetic, self-directed and professional in all matters.

Strong written and oral communication skills

Excellent Interpersonal Skills

Experience in sales and customer relations

Experience in a non-profit, non-governmental organization. (More specifically in LIHTC and HOME properties.)

4 + years experience in management of Non-profit, Tax credit, Section 42, HOME, and income based housing, and strong property management skills

Type 75 WPM

Notary Republic

APPLICATIONS All Windows programming/media, Microsoft Word, Office, DOS, Excel, Power Point, Access, Quick books, Adobe programming, Time Matters legal software

CERTIFICATES Excel, Human Resource Management, Advertising, Finance &Accounting,

WORK EXPERIENCE

May 2017 to Present Capitol Counseling, LLC / Executive Office Manager

Intake of all patients; Review and process all incoming patient information and verify insurance. Perform office duties using the software programs; Time Matters and Simple Practice. Prepare and request all Medicaid patient renewals. Maintain and update all therapists' credentialing and licensing documents. Process all incoming phone calls, incoming payments and co-pays, filing, office organization, supply ordering, and maintain data entry in a prompt, reliable, and accurate manner. Update client files, insurance, and accounts receivable/reconciliation on a daily basis. Process and enter daily credit card reconciliation. Perform broad range of administrative and assisting duties including; scheduling of new patients, sending and receiving of patient referrals, print and send patient's monthly billing statements, run necessary therapists reports, prepare and take bank deposits.

03/2016 – 05/2017 Traffic Safety Services / Administrative Specialist

Intake all deliveries. Review and process all incoming employment applications. Process all applications, w-4, I-9 forms, timesheets, payroll information and forward on to our ND office. General office responsibilities; phone answering, filing, supply ordering, maintaining truck maintenance logs, data entry. Update employee files on a daily basis. Process and enter monthly credit card reconciliation. Perform broad range of administrative and assisting duties including; purchasing, returns, filling, making/confirming travel arrangements for employees for job sites.

07/2013 – 03/2016 Law Office of Susan L. Feinman & Claudia Angelos / Executive Legal Assistant

Maintain calendars and schedule for two attorneys. Maintain, file, and input AR in client billings. Ensure all time sensitive delivery of legal filings and court documents. Conduct research in legal matters on behalf of the attorneys. Scheduling, coordinating/ confirming court dates, hearings, appointments, and meetings. Answer incoming calls, personally greet clients. Ensure precision in all work; respect strict confidentiality requirements, organize classify, and categorize filing of all paperwork associated with the office and cases.

01/2010 – 04/2015 S.W. Gore Executive / Personal Assistant

Daily multitasking and work with the office staff and clients. General office responsibilities; phone answering, filing, ordering, etc. Update Legislative and Representative contact changes, and files. File and Account management. Perform broad range of administrative and assisting duties including; purchasing, returns, filling medications, making/confirming appointments, and travel

arrangements

08/2009 – 12/2009 Frontier Orthopedic Services / Rick Jackson P.C.

Medical receptionist/ Assistant

Greet patients, book patient appointments, check in and check out-processing. Route incoming telephone calls to insurance staff. Generate delivery slips and update customer insurance and records. Maintain patient records, L-codes and CPT coding. General office responsibilities; data entry, phone answering, scanning patient files, filing, etc. Maintain patient co-pays/ accounts receivable. Update patient chart changes, and medical conditions in OPI med software. Collect and record: vital signs, blood pressure, height, weight, pulse, instrumentation, sterilization, casting and measuring patients for braces and orthopedic equipment. Ensure that the waiting area is neat and clean on a daily basis.

03/2009 – 08/2009 Associated Podiatrists, PC Dr. Michael More D.P.M. Cheyenne, WY- 307-***-****

Medical Receptionist/Podiatric Assistant

Greet patients, book patient appointments, check in and check out-processing. Route incoming telephone calls to insurance and nursing staff. Generate super-bills and update customer insurance and records. Maintain a positive, energetic personality with the ability to manage multiple tasks and prioritize workload. Work independently and as a team player. General office responsibilities; data entry, phone answering, scanning patient files, filing, etc. Maintain patient co-pays/ accounts receivable. Update patient chart changes, and medical conditions in Chart logic and MediSoft software. Collect and record: vital signs, blood pressure, height, weight, pulse, respirations, instrumentation, and sterilization, Primary handling of ultrasound and x-ray patient files. Ensure that the waiting area is neat and clean on a daily basis.

1/2004 – 2/2009 Wyoming Housing Opportunities Association Inc., Cheyenne WY - 307-***-****

Executive Assistant/Office & Site Manager

Was an extension and liaison for the executive director, clients and Board of Directors, and was left to take action in the executive’s absence. General office responsibilities; phone answering, filing, ordering, responding to emails, bookkeeping, etc. Assistant to the Executive Director of the 501 (c) 3 non-profit organization. Oversee site managers and training. Establish and maintain positive customer relationships. Provide housing options to low to moderate income families throughout Wyoming. Provide operational support on a day-to-day basis. Accountable for service and providing housing options to clientele. Ensure all training coordinating, communicating, implementing, and monitoring compliance with corporate standards and procedures. Maintain tenant and file confidentiality. Oversaw apartment preparations and repairs. Resolved tenant issues. Inspected units annually. Prepared and submitted all required reports. Adhered to all local, state, and federal housing requirements, including those regulations of HUD and Fair Housing. Daily rental deposits, lease-ups, move in inspections, move out procedures, general office duties.

1/2004-11/2004 Lincare Medical Oxygen Supply, Cheyenne WY

Customer Relations Specialist/Receptionist

Greet customers. General office responsibilities; phone answering, filing, ordering, etc. Generate and fill customer prescriptions. Maintain customer accounts and balances. Update customer changes, and conditions. Bookkeeping and Account management. Performed a broad range of administrative duties, made administrative decisions, and handled details of a confidential nature. Worked independently and as part of the oxygen care team.

07/2001-12/2003 Bath & Body Works, Cheyenne WY

Sales Associate

Responsible for customer relations and sales. Including floor sets, stocking back room and main floor with product, opening and closing procedures, product placement, and managing employees.

09/2000-07/2001 Internal Medicine Group, Cheyenne WY

Insurance Processor/Window Clerk Receptionist

Bookkeeping/Medical billing and payments. Receiving insurance payments. Filing Secondary and tertiary insurance claims. Negotiating payments with patients and billing department. Manage and support staff and facilitate appropriate continuing professional development when and where needed. Establish and maintain effective relationships with new and existing patients. Responsible for receptionist duties; phone answering, faxing, filing.

2000 Capital Recoveries Inc., Cheyenne WY

Administrative Assistant /Receptionist

Minor Bookkeeping; Receiving and processing payment for collection accounts. Establish and maintain effective relationships with new all customers and co-workers. Maintain customer accounts and file updating. Responsible for receptionist duties; phone answering, faxing, filing. Making daily deposits and mail runs.

1999 Ace Hardware, Bookkeeper, Laramie WY

Bookkeeping; Handling all accounts payable/receivable. Receiving and processing payment for collection accounts. Establish and maintain effective relationships with new all customers and co-workers. Maintain customer accounts and file updating. Responsible for receptionist duties; phone answering, faxing, filing. Making daily deposits and mail runs. Daily Inventory.

REFERENCES Available upon request

Contact this candidate