Darlene Knights

Los Angeles, CA *****

ad5bwd@r.postjobfree.com/ 323-***-****/ linkedin.com/in/darlene-knight-

PROFESSIONAL SUMMARY

Include up to a four-line summary that highlights your strongest achievements and skills, explains your career

transition, or provides a high-level overview of your professional body of work.

EDUCATION

California State Long Beach University, Long Beach, Ca 8/2023- 5/2024

Cybersecurity Certificate

Cybersecurity training program instructed by industry leaders. Advancing skills through hands-on labs and projects.

Courses: Microsoft Security, Computer Networking, Linux Security, Cloud Security

West Los Angeles College, Culver City, CA 7/2016-current

Associate of Arts Degree Liberal Arts in

Behavioral/Social Science & Arts and Humanities

Career College Consultants, Los Angeles, CA 10/2015-7/2016

Medical Billing/Coding – Certificate

CERTIFICATION & SKILLS PROFILE

Operating systems: Window Client 7 and 10, Window Server 2012 R2, Linux (Ubuntu, Debian, Kali)

Networking: VLANs, ACLs, VTP, 802.1Q, inter-VLAN routing, VPN

Cloud Security: Amazon Web Services (AWS)

Programming & Scripting: Scripting, PowerShell, Python

CYBERSECURITY PROFESSIONAL PROJECTS

Cybersecurity Labs & Projects California State University Long Beach 1/2024 – 2/2024

Project: Networking Configuration

Analyzed and troubleshot complex network structure for a simulated bank branch requiring multiple subnets, OSPF dynamic routing, 802.1Q trunking/inter-VLAN routing

Implemented initial network security on Cisco devices through a set of ACLs, port security, accounts, and password encryption to ensure availability and security throughout the network

PROFESSIONAL EXPERIENCE

California Rehabilitation Institute, Los Angeles, CA 2/2022 - current

Therapy Coordinator/ Scheduler

138-bed facility for Brain Injury, Spinal Cord Injury, Stroke, Amputation, Neurological Disorders, Orthopedic Conditions and Multiple Traumas

Supports the functions of the therapy department by maintaining tools to enhance operations such as the patient schedule, performing therapy minutes and charges audits and assisting with coordination of Team Conference schedule.

Works closely with Therapy Director / Manager or Therapy Leads to manage daily staffing changes and to assist with therapy staffing based on coverage requirements to support patient scheduling needs.

Communicates with appropriate hospital personnel regarding patient schedules, team conference schedules and snapbroad other related meetings/appointments as requested.

Manages schedule requests from therapists in a timely and efficient manner, and coordinates with other clinical departments.

Responds to requests for information according to established procedures. This includes but is not limited to requests from patients, other departments, and physicians

Demonstrates flexibility with assignments by managing daily workload and additional assignments as given. Used Epic, MS Word/Excel, e-mails and copier and faxed.

Advantage Surgical Wound Care, El Segundo, CA 10/2021 -11/2021

Robert Half Staffing /Temporary

Transcriptionist/Data Entry Operator

Document the physician dictated patient history, physical examination, family, social, and past medical history as well as document procedures, lab results, dictated radiographic impressions made by the supervising physician and any other information pertaining to the patient’s encounter in the Emergency Department.

Document the physician dictated patient history, including history of present illness, review of systems,

Past medical and surgical history, family and social histories, medications, and allergies.

Document physical examination findings and procedures as performed by the physician.

Document the results of laboratory and radiographic studies as dictated by the physician.

Document the correct time of patient care related activities, including physician to physician communication, family communication and re-examination of the patient.

Word /Excel, Email and Wound expert scheduling system.

Premier Cleaning and Home Solutions, Los Angeles, CA 3/2019 - 6/2021

Data Entry Clerk

Input clients information and scheduling

Input charges

Handled customer inquiries and problem- solving issues

Word, excel, phones and fax/copier

United Recycling Services, North Las Vegas, NV 1/2015-3/2019

Data Entry Operator–Part time/Remote

Good written and verbal communication skills

Excellent time management and organizational skills

Experience with quick and accurate data entry and detailed

Enter open orders into system based on received Purchase Orders

Input over 50 to 100 dumpster order daily

Oversee customer satisfaction with services

Process customer requests for order placement in a timely, accurate and professional manner.

Cedar Sinai Healthcare Systems – Los Angeles, CA 4/2002-10/2014

Schedule Staff Assistant (OR/Surgery Department)-Voluntary Laid off

Coordinate inpatient/outpatient surgeries for all specialties (General, Plastics, OB GYN, Urology, ENT, Cardiac, Ortho, Pediatrics, Cath Lab, Ophthalmology, Oncology, Bariatrics, Nerve pain, Neurology(Brain/Spine) and Kidney transplants and Robotics cases)

Coordinate instrumentation and implants equipment approvals

Input 50 or more cases daily by online schedule, fax and phone.

Multi-task and customer service.

Booked over 1000 cases a month.

Handle daily conflict scheduling bookings; Confirm privileges for new physicians; Confirm and update surgical consents and procedures

Collects surgical service statistics

Monitors surgical service block utilization

Follow up with MD office or clinical staff to clear up any discrepancies or missing information

Human Tissue Auditing - Excel

Print reports, interacted with SIS team for updating system errors, mapping procedures, and merging patient accounts; Review next day or 3 days out preference cards

Edit surgical procedure preference card daily.

Use EPIC/ESI and OR-Sched (Online) surgery scheduling systems. Interpersonal skills for interacting with physicians, nursing staff and medical staff daily and medical center.

Web VS patient Records System and MSO (MD Privileges system) Use MS Word, Excel. Printers, Copiers, fax machine, scanning, E-mail and voice mail. Team player.

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