Post Job Free

Resume

Sign in

Customer Service Representative

Location:
Westville, NJ
Posted:
April 28, 2024

Contact this candidate

Resume:

Skills

Work History

Mattaniah Hudson

Inventory And Customer Service Representative

Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Microsoft Works

Excellent

Filing

Excellent

Order management

Excellent

Inventory counts

Excellent

Order picking and processing

Excellent

2023-04 - Current Cna

Deptford Center, Deptford, New Jersey

Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Oversaw and maintained patients' rooms, group living areas, and nurse stations. Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Address Camden, Camden, NJ 08105

Phone 856-***-****

E-mail ad5bvi@r.postjobfree.com

Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs. Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.

Responded to patient requests for supplies and personal comfort items such as extra blankets.

Facilitated personal hygiene management, feeding and ambulation. Transported patients between rooms and appointments or testing locations. Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

Documented patient information and care activities in electronic health record. Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

Helped patients complete range of motion exercises to prevent loss of function during care.

Helped patients with self-feeding and assisted feeding, based on individual needs.

Upheld infection control and prevention policies across different patient-facing areas.

Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Supported needs of Number+ residents under long-term care. 2019-06 - 2022-12 Culinary Specialist

United States Army, Fort Riley, Kansas

Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.

Developed menus and meal plans which met personnel needs, utilizing available supplies and within budget restrictions. Inspected deliveries for accuracy and safety.

Disciplined and dedicated to meeting high-quality standards. Developed and remained accountable for safety, quality, consistency and adherence to standards.

Performed data entry and completed proper paperwork. Completed physical inventory counts weekly.

Coordinated with team members to prepare orders on time. Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas. Operated and maintained armored vehicles.

Secured and protected military property, assets, and personnel. Assembled, disassembled and maintained various weapons for operational readiness.

Relayed crucial information and coordinated operations using radio communications equipment.

Trained in infantry tactics, weapons and medical procedures for well-rounded field support.

Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.

Worked weekends and long hours in deployed locations to complete Type taskings.

Trained in small arms, anti-armor and indirect fire weapons. 2018-11 - 2019-03 Amazon Warehouse Associate

Amazon, West Deptford, New Jersey

Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies. Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.

Drove vehicles to deliver products and picked-up rejected or defective materials for return.

Checked packages and merchandise for damage and notified vendors. Loaded, unloaded and moved material to and from storage and production areas.

Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.

Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.

2017-02 - 2018-09 Cashier

Chick-fil-A, Cherry Hill, NJ

Answered questions about store policies and addressed customer concerns. Helped customers complete purchases, locate items and join reward programs. Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.

Tallied cash drawer at beginning and end of each work shift. Stocked, tagged and displayed merchandise as required. Mentored new team members on sales software system operation. Welcomed customers and helped determine their needs. Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs. Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Additional Information

Education

2017-09 - 2017-12 Ambassador

Cooper University Hospital, Camden, NJ

Liaised and worked collaboratively with colleagues and vendors to support functionality of workspace.

Assisted team with operational policies and procedures to drive services. Greeted customers and clients to create welcoming atmosphere. Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.

Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude. 2016-08 - 2017-09 Waitress

Friendly's Restaurant, Cherry Hill, NJ

Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Bussed and reset tables to keep dining room and work areas clean. Greeted new customers, discussed specials and took drink orders. Used cash registers and credit card machines to cash out customers. Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

Inspected dishes and utensils for cleanliness.

Remained calm and poised when dealing with difficult customers or during busy shifts.

Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Kept server areas clean and stocked to increase efficiency while working tables. Informed customers about daily and seasonal specials. Willing to relocate to: Pennsylvania - Maryland - Delaware, Authorized to work in the US for any employer

2014-09 - 2018-06 High School Diploma

Camden Academy Charter High School - Camden, NJ



Contact this candidate