Data Entry Customer Service

SandraDee Brammer

Demonstrating Expertise in Data Analysis and Document Remediation

Remote or In-Person Lebanon, OR 971-***-**** ****************@*****.*** Goal

I'm eager to find a role where my skills in data entry, document management, and software proficiency can be effectively applied. My commitment to my work is unwavering, with a focus on delivering precise, efficient results in a dynamic, challenging environment. Experience

Accessibility Analysis Technician

AbleDocs Inc., Ontario, Canada November 2022 to December 2023 Key Responsibilities:

● Data Entry Expertise: Exceptional accuracy and speed in crucial data tasks.

● Typing Proficiency: Rapid, error-free typing for efficient workflow.

● Attention to Detail: Thorough review and analysis for high-quality outputs.

● Software Proficiency: Quick adaptation to diverse software environments.

● Organizational Skills: Efficient management of multiple tasks and deadlines. PDF Remediation

Access2Online, Wilsonville, Oregon February 2019 to October 2022 Key Responsibilities:

● Document Tagging: Efficiently tagged documents for accessibility.

● Quality Assurance: Ensured high standards in document accuracy.

● Website Auditing: Conducted thorough web accessibility audits.

● Closed Captioning: Created accurate closed captions for media.

● Voice-Over Technician: Provided clear, precise voice-overs. Customer Service Representative

Oregon Department of Motor Vehicles, Wilsonville, Oregon February 1999 to September 2020 Key Responsibilities:

● Regulation Guidance: Provided accurate information on ODOT rules and regulations.

● Appointment Scheduling: Managed scheduling efficiently.

● Data Entry: Performed precise and timely data entry.

● Employee Training: Trained new staff effectively. 2

Education & Certifications

● DHS Trusted Tester Certification: Issued May 10, 2022 by the Department of Homeland Security Office of Accessible Systems and Technology. Certification #: TT-2205-02769

● Professional Development Courses: Completed courses in Trusted Tester Testing Tools, Section 508 Standards for Web, and Authoring Accessible Microsoft Excel Documents.

● Microsoft Office Suite: Advanced training in Word, Excel, Access, PowerPoint.

● Additional Software Proficiency: Proficient in Abby Fine Reader, Axes4, Open Office, Adobe Acrobat, Microsoft Edge, OCR, Pac3, Grackle, NVDA, Tagged PDF Best Practice Guide. Skills

● Data Entry: High-speed, error-free data entry.

● Customer Service: Exceptional client interaction and support.

● Document Remediation: Skilled in accessibility compliance for documents.

● Management: Effective team leadership and project management.

● Software Proficiency: Versatile in various software applications.

● Organizational: Strong organizational and multitasking abilities.

● Accessibility Testing: Proficient in accessibility testing and auditing.

● Communication: Clear and effective communicator.

● Problem Solving: Creative and analytical problem-solving skills.

● Independence: Capable of working autonomously.

● Time Management: Efficient time management and prioritization.

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