Jonathan Cruz

San Diego, CA *****

619-***-****

ad5btn@r.postjobfree.com

PROFESSIONAL

•To obtain a challenging position that applies my experience and

SUMMARY

utilizes my skills. QUALIFICATIONS: Fluent in English and

Spanish.Over 6 six years of QA/QC experience. Skilled in several

QA/QC computer programs such as Syspro. Strong professional

communication skills utilized to problem solve with vendor

firms. Thriving phone customer care/call center experience.

Exceptional work ethic.

SKILLS

Reading Comprehension

Operational Processes

Effective Customer

Communication

Verbal and Written

Communication

Material Inventory

Referral Generation

Promotional Campaigns

Special Assignments

Qualified Lead Generation

Customer Relationship

Management

Active Listening

Outreach Initiatives

Safe Driving

Shipment Processing

Report Generation

Manufacturer Specifications

Campaign Development

Customer Satisfaction

Business Operations

Information Gathering

Brand Awareness

Promotions Programs

Safe Work Practices

WORK HISTORY

BIO TECHNICIAN/ DIAZYME LABORATORIES 10/2011 to 10/2020

Successfully prepare, file, assemble and table package

according to request, regulations and policies as well as

ensuring all set up and equipment are completed with high

quality assurance

Collaborate with other workers to ensure and maintain

workplace safety, perform housekeeping, clean-ups.

Exceed all personal and team goals by utilizing effective methods.

Contact this candidate