Leysha Andrews

Sour Lake, TX *****

470-***-****

ad5bsx@r.postjobfree.com

WORK EXPERIENCE

Payroll Administrator

February 2019 to August 2023

Elim Park Baptist Home Inc Cheshire, Ct

Non-Profit

Completed weekly payroll using Kronos/UKG Payroll System. Reviewed timesheets for 300 employees for completeness and timeliness prior to the submission.

Processed payroll on a weekly basis and completed payroll reports requested by management and executives.

Transmitted the 401K and loan repayments to Fidelity on a weekly basis as well as transmitted the Health Savings Account to the vender.

Reconciled the 401K and loan repayments from UKG to Fidelity records.

Issued manual payroll checks when needed in case of bonuses and terminations.

Updated the payroll system for new hires and terminations.

Worked with the auditors on workers compensation audits, 401K audits and financial audits.

Responded to the State and Federal Government request for information pertaining to certain employees.

Completed third-party requests for pay information on employees for income verification purposes.

Completed and monitored Federal and State Levies on employee’s pay.

Worked with Human Resources to resolve any discrepancies on employees pay due to incorrect timesheets being submitted.

Worked with Department Managers and Scheduling Coordinators regarding any timesheet questions and discrepancies.

Accounts Payable Staff Accountant

July 2016 to July 2023

Elim Park Baptist Home Inc Cheshire, Ct

Non-Profit

Handle the daily deposits and the posting of the daily deposits into Microsoft General Dynamics Software and Sage

Complete monthly bank and account reconciliations on all bank accounts and on a number of general ledger accounts

Contact the various departments to resolve any discrepancies with the account reconciliation pertaining to their department.

Complete the monthly ACH request for payment by the residents and prepare vouchers for payment

Work directly with the Senior Staff Accountant and the comptroller on special projects as well as the yearly budget

Assisted in the preparation of the Cost Report to the state and the federal return

Prepare journal entries as needed

Verify all incoming donations and post to an Excel spreadsheet

Assist with the annual audit of the Financial Papers as needed

Provide daily reconciled balances of various bank accounts to the Senior Staff Accountant

Maintain resident files to ensure accuracy and completeness

Determine the resident payoff balance and submit the voucher for payment.

Case Advocate

April 2000-2012 Houston, Texas Office

May 2012 - July 2015 Portland, Oregon Office

Internal Revenue Service

Government and Military

Assisted taxpayer's who were having problems with the Internal Revenue Service and have been unable to resolve the problem(s)

Reviewed and analyzed their accounts determined the best course of action to resolve the problem(s)

Effectively communicated with the taxpayer, as to what their problem is and what was needed to resolve their issue(s)

Contact with IRS colleagues with documentation obtained from both external and internal sources and determine what the actual issue(s) or problem(s) are

Provide a recommendation to resolve issues and escalate issues to management if actions taken by the IRS are improper

Work with congressional offices as necessary

Act as group manager on several different occasions for a 90-day detail.

Conduct case reviews on open and closed cases and provide feedback to the case advocates with results and corrective measures if necessary

Hold telephone conferences, as well as face to face meetings with customers that have been dissatisfied with either the treatment that they have experienced or results they did not agree with

Review and assign new cases coming into the group to case advocates based on complexity of the issue(s) and grade of the advocate

Review weekly reports and assist the case advocates in resolving their cases more expeditiously as well as recommending possible courses of actions needed to resolve their case.

Participate as a member of a Customer Satisfaction Team on two different occasions

Review and interpret the date given, participate in group discussions in arriving at new thought processes, and possible actions that could be taken to enhance and improve the customer satisfaction ratings

Assist group meetings to discuss and present the findings of the survey, as well as discussed what the group recommendation was to improve our ratings in the customer survey.

Tax Auditor

May 1984 - April 2000

Internal Revenue Service Houston, Texas

Government and Military

Conduct interviews in a professional manner and complied the information in a clear and logical sequence

Analyzed and document the facts, and if warranted, contact third parties to arrive at a determination

Limit or expand the scope of an examination on a per case basis

Properly request and obtain additional tax returns by using correct forms and procedures

Recognize fraud situations. When necessary, utilize an in-depth examination technique to probe for unreported income

Apply all national, regional, and local guidelines in preparation of work papers, assemble of cases and issuance of reports

Review cases for group closure ensuring that the case file was complete, the report reflecting their findings was correctly prepared and the case file was assembled correctly

One of three instructors for the Tax Auditor Phase III training and was an on-the-job instructor for the Phase II and Phase III of the Tax Auditor training

Acted as group manager on numerous occasions assisting the auditors with their cases and responding to customers that were dissatisfied with either their treatment that they experienced or the results of their audit.

EDUCATION

Bachelor's Degree, Accounting,

University of Houston, Clear Lake Clear Lake, Texas

SKILLS

computer typing

Expert

Customer Communications

Expert

Federal Income Taxes

Expert

HONORS & AWARDS

Award of Excellence from the Houston Chapter of Texas

Performance Awards

INTERESTS

Animals/Pets, ATV's, bowling

Contact this candidate