Front Desk Microsoft Office

SUZANNE BROWN

SUMMARY AND OBJECTIVE

COMPUTER SKILLS

Software: Proficient in Microsoft Office Suite, Bank software, Oracle, Helios, Compass, Flex net, Pro-AV, ERP-Mass, ADI, QuickBooks, PayChex and Ajera.

LANGUAGES

ENGLISH AND SPANISH AS A SECOND LANGUAGE

EXPERIENCE

847-***-**** *************@*****.***

Seeking a position in Human Recourses/Payroll that offers an opportunity with a challenging position with stability, opportunity for advancement, and utilization of my business skills. License Realtor: Coldwell Banker REG

Champaign, IL July 2021-Present

• Working with client to find or sell their homes . Utilize different marketing skills to promote sales. Billing/Payroll & HR Specialist: BLA, Inc.

Itasca, IL November 2015-Present

• Process payroll bi-weekly using Paychex and Ajera accounting program.

• .Update any required changes, i.e.: raises, changes in 401k plans, Insurance plans, increase in vacation time, etc.

• .Process all the monthly billing with a deadline by the 15th every month.

• .Set up new hire in Ajera and manage HR for all new hire for the company.

• Organized annual meeting for medical, vision and dental Insurance and annual re-enrollment.

• .HR procedure with Cobra, Medical, Vision, Dental and Life Insurance.

• Update all employee files as needed and file all the billing on a timely basis. Help out in the front desk as needed

Collections and Cash Application: Level10 (Accounting Principals, contract position), Schaumburg, IL May 2015-Present

EDUCATION

SKILLS AND QUALIFICATIONS:

• Effective written and verbal communication abilities including interpersonal, business correspondence and telephone skills

• Service oriented while possessing a diversified sense of public relations

• Extremely versatile with excellent organizational and record keeping skills

• Adaptable at quickly learning and correctly applying new techniques, programs or operational methods

• Run aging report daily for collection procedures.

• .Email customers with their current account statements and past due invoices.

• Follow up with customer’s inquiry and current statements.

• Apply daily cash receipts for both ACH and Lockbox.

• Reconcile accounts, apply credits and unapplied payments per customer request.

• Special projects: disputed invoices, work closely with sale people and project managers. Billing Specialist: Underwriting Laboratories, Inc. (Accounting Principals, contract position) Northbrook, IL August 2014-April 2015

• Respond daily to a central inbound email, with request to cancel and re-bill invoices for billing error and currency changes.

• Assist Customer Service and Collections with first time invoices or duplicates

• Communicate with internal clients in orders to obtain, exchange or provide necessary information as it relates to accounts receivable

1999 Bachelors of Science, Business Administration DeVry University, Chicago, IL

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